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Mike Lillis, Storm Technology

Storm Technology futureproofs Trinity’s internal communications strategy

Digital transformation deal saw Storm implement a one-stop knowledge centre and communications hub
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Mike Lillis, Storm Technology

11 November 2022

Digital solutions provider Storm Technology has futureproofed how Trinity College Dublin (TCD) staff communicate and access information internally in a digital transformation deal.

TCD has approximately 3,500 staff members and serves a community of 20,000 undergraduate and postgraduate students. To bring staff together on a communications platform and support the organisation’s strategic goals, TCD partnered with Storm Technology to roll out a new staff intranet.

Leveraging SharePoint, which was already in use across the campus, a one-stop knowledge centre and communications hub was implemented by Storm Technology to address the requirements of university staff.

 

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The solution ensures that staff have instant access to the resources they need on a day-to-day basis – including news, events, job listings, health, and safety information, and learning and development resources.

It also helps the communications team to maximise the impact of their own content by measuring same, in terms of engagement and reach. The platform also automatically pulls content from social media channels and allows staff to interact with posts – while protecting employee privacy through the anonymisation of data.

Furthermore, the cross-organisational initiative streamlines internal communication processes within TCD and enhances user experience by enabling two-way communication via a centralised and easy-to-use channel.

By streamlining communications, content and accessibility for staff, the intranet minimises the impact on TCD’s internal IT resources. In fact, the system can be easily managed by the in-house communications team, reducing the need for ongoing third-party support and associated costs.

“By digitally transforming the way TCD staff share, publish and access information, we are driving success for the organisation,” said Mike Lillis, chief commercial officer, Storm Technology. “This is both enhancing how they work today and will enable them to scale and maximise value for the future. In turn, this helps TCD to deliver educational support to thousands of students and remain a leader in its field.”

TCD’s deputy director, public affairs and communications, Sally-Anne Fisher, said: “Our aim was to create a community for staff and modernise our methods of communication, moving from the dependence on internal emails to a hub where people can easily interact, collaborate, and innovate. By transforming the employee experience, we are improving not just their working lives but how we operate as an educational establishment.

“Our decision to partner with Storm was an easy decision, given their experience and expertise in intranet design and user experience. It has also been key to project success. We were impressed by the professionalism of the entire team – a team which looked beyond the technical implementation, providing us with tips and advice to support roll-out and system adoption, this was really appreciated and added to the overall positive experience.”

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