IP Telecom appoints Robin Russell as chief commercial officer
Telecommunications service provider IP Telecom is delighted to announce the appointment of Robin Russell as the company’s chief commercial officer.
IP Telecom delivers quality business solutions and unparalleled customer support within the telecommunications industry. The company’s platform offers simple, intuitive functionality and they put customer service and efficient communications at the heart of their service.
Prior to joining IP Telecom, Russell served as managing director at Xarios Technologies. Russell is a seasoned telecommunications expert with over 30 years of experience with a career starting in technical and development roles at Inter-Tel and early VoIP products through to commercial and senior management roles, providing analytics and OEM solutions, counting Mitel as one of their largest clients.
With experience working in North America, Europe, Africa, and Australasia, Russell adds a fresh dynamic and set of ideas on how IP Telecom can continue to assist its customers and deliver them innovative and industry leading services.
“At IP Telecom, the customer is at the heart of everything we do; Robin understands the value of quality customer service, making him a perfect fit in our diverse team,” Shena Brien, CEO and co-founder of IP Telecom commented on his appointment. “His wealth of experience in the telecommunications sector will see him playing a key role in helping us showcase our company innovative, leading-edge communication solutions to businesses of all sizes across Ireland. We welcome Robin’s insights and expertise to aid us in continuing to be the optimal provider for business communications across Ireland.”
Robin Russell said: “IP Telecom’s innovation and company culture is what drew me to this role. The telecommunications sector is not slowing down – in fact, it is continuously speeding up, and I am thrilled to be on board with IP Telecom at this exciting time. I look forward to bringing my experience in international markets to IP Telecom, so we continue to provide and deliver the best products and service to our users and partners.”
IP Telecom’s platform provides straightforward, intuitive functionality built for all modern working models, due to its device and platform neutrality, integrating with multiple platforms and locations. IP Telecom’s goal is to make customer communications as simple and efficient as possible and provide a bespoke experience for all clients.