Pure Telecom to provide comms services for Blackrock Clinic

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Pictured: Emmet Nealon, Blackrock Clinic; Paul Connell, Pure Telecom; John Hayes, Blackrock Clinic; and Jonathan Long, Pure Telecom

Pure Telecom has been selected to provide managed communications services for Blackrock Clinic in a deal worth €217,000 over three years.

The Irish-owned telecoms company, which is on target to increase its revenues by €6.5 million over the next year, is expected to save the private healthcare centre more than €75,000 through lower call rates and the performance of a line rationalisation exercise.

Since working with Pure Telecom, Internet speeds have improved within Blackrock Clinic. The leading telco is also providing telecommunications support to 12 consultant suites located in the clinic, giving them access to the same high level of support and broadband speeds.

This year, Pure Telecom agreed a €20 million partnership with open eir (then eircom Wholesale) that gives its business and residential customers access to open eir’s 100Mb/s network. Pure Telecom also has access to other networks, such as BT, Colt and e-Net, which allows it to find the best-fit solution depending on the customer’s location and needs.

“We spoke to a number of other providers but Pure Telecom surpassed each one of them. The value, support and ease of management we’ve experienced working with them has made a huge difference,” said Emmet Nealon, deputy head of IT, Blackrock Clinic.

“We have 24/7 access to Pure Telecom’s experienced team. More than that, in the rare case when there is an issue, the problem is solved very quickly. In a healthcare environment, patient safety is obviously vital, and reliable telecommunications is an important part of that. It provides a great level of comfort knowing this is being looked after.”

Paul Connell, director, Pure Telecom, added: “Telecoms in Ireland is changing rapidly. Our business customers have a need for, and expectation of high-speed broadband, a reliable call system and 24/7 assistance – particularly when they are a 24/7 business themselves.

“For us, it’s all about our customers and the value-added service we can provide. We know that customers will be happy if they have the confidence their telecoms needs are being looked after, and that’s what we do.”

TechCentral Reporters

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