Paul Connell, Pure Telecom

Pure Telecom announces record financial results

Paul Connell, Pure Telecom

15 May 2017

Pure Telecom, has reported revenue of €20 million ifor the financial year-ended 2016, an increase of 17% over the previous yea. The telco, which is marking 15 years in business, now aims to double its revenues to €40 million in the next three years.

Pure reported a 25% increase in its customer base to 42,500 and recently announced the creation of see 32 jobs in sales, employee training, customer service and technical support. At the end of the hiring process, the company headcount will reach 112.

“Pure Telecom is on a continuous growth path and we are gaining momentum thanks to our tireless efforts to provide the best customer service on the market as well as highly competitive pricing. This has led to a very low attrition rate of customers and we hope to gain more customers through additional organic growth,” said Paul Connell, CEO, Pure Telecom (pictured).

“We operate in a buoyant market. We are seeing a continued increase in consumer and business connectivity needs, driven by online applications, content, as well as on-demand news and entertainment. As people’s expectations for ever-better connectivity rise, so too do their expectations for improved customer service and we have continued to invest in hiring customer service personnel and contact centre systems. This has continued to speed up our reaction times, reduce downtime and improve our customer experience.

“Our goal is to continue to achieve sustainable profitable growth, based on a culture that responds quickly to the evolving needs of our customers and changes in our market. We have exciting plans to remain at the cutting-edge of the telecommunications market and remain committed to delivering the best overall value proposition in the marketplace.”

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