There is a strong correlation between staff’s IT tools and the financial success of a company, according to a study by the Economist Intelligence Unit.
But many businesses are still not providing these tools, says the report. Only 53% of employees surveyed indicated that they have the technology they need and only 52% say they have access to relevant information.
“For individuals to accomplish their tasks, management must provide infrastructure for sharing data that help employees to understand the context of their work and to make operational decisions,” says the report.
Many employees only have enough information available to them to perform limited tasks – and could do more for the company if more resources were provided, the study found.
But while 87% of respondents agreed it was important for the business to provide these tools, senior managers are not allowing middle management to make operational decisions without higher clearance.
Only about 16% of respondents say their organisations encourage and reward risk-taking and more than 20% say their organisations “generally discourage” it. But 85% said autonomy is crucial to job satisfaction.
The survey contacted 1,351 senior executives worldwide.
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