Hybrid cloud opportunity to reassess IT

TechFire hears that hybrid cloud is an opportunity in more ways than one, but conservatism can prevent full engagement

 

In the era of hybrid cloud, connectivity fabrics are essential in metropolitan areas, as well as in connecting data centres, to allow organisations to plug into clouds.

This was a point made by Luke Harrison, global solutions architect with Equinix, at the recent TechFire on hybrid cloud computing.

 

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Such fabrics, said Harrison, provide “help for those with a hybrid cloud target”.

Private interconnections, combined with automation and orchestration controls, allow programmatically controlled access to the public cloud world, he said.

Hybrid cloud is facilitating digital transformation, both internally and outward facing to customers, said Joe Brady, CIO, Evros Technology Group.

The ecosystem of services available in the cloud, said Brady, was allowing providers and technology partners to ask clients if they wanted to “port or pivot” when it comes to moving to the cloud.

New conversations
Brady said hybrid cloud was allowing new conversations with a more transformative scope than was previously possible.

The panel discussion opened with the common pitfalls and oversights that organisations typically bring to the hybrid cloud environment.

In assessing this, the audience was asked for a show of hands to establish who regarded their organisation as already being hybrid cloud users. Around two thirds of those present said they were, with a further 10% saying they were in the assessment phase.

Pat Brennan, head of IT, Kingspan Insulation, in relating his organisation’s journey, said that due diligence was key.

“Know what you have and why you have it before you even consider looking at moving anything to cloud,” Brennan warned. “Think about the needs of the business and then the needs of the workloads and go from there. Know what is on offer and whether taking full advantage means that you are tied to that provider. Some people fear vendor lock in but that’s not necessarily a bad thing if it suits your needs.”

Jumping in
Brennan said that when his company was looking at cloud services, they were not found wanting, which prompted the question as to whether organisations should just jump in, as it were, and experiment to see what works for them.

Harrison was an advocate of this approach, assuring that, from the solution architect’s perspective, all the elements were there to do pretty much anything desired.

Brennan sounded a note of caution, reiterating the need for rigorous assessment of needs before going anywhere, while Brady struck a middle ground, adding that organisations should not overcommit, and consequently should be able to pull back if necessary, with Brennan in agreement.

When put to the audience, for a reaction, one attendee commented that their organisation had experienced unexpectedly high costs when scaling to the upper end of capabilities.

Brennan said he was somewhat surprised by this, as in his experience, costs were generally predictable based on usage.

“It depends on what problem you are trying to address,” said Brennan, “whether it is just offloading your infrastructure management or trying to move to an OpEx model. There are lots of options out there to address all those of those problems.”

A further show of hands from the audience confirmed that cost was not a determining factor when assessing, or choosing to continue the usage of hybrid cloud services.

Storage advantage
One attendee added that what appealed for their organisation was the storage capability available from the cloud. He said a hardware refresh cycle made them look to cloud for low level storage capacity.

Brady said for high performance, low-latency, high access storage is still very expensive. But the equivalent of the lower tiers of storage is cheap on the cloud.

A question from the floor to Kinspan’s Brennan asked about the biggest thing that was left behind on premises and not taken to the cloud.

Brennan confirmed that at the group level, the default position had been to move everything, but that for his division, the enterprise resource planning (ERP) system, which were referred to as the “keys of the kingdom” was not moved, nor would it be envisaged currently.

The broader question was then asked, are there things typically, that organisations hold onto that they should not?

Brennan commented that he was sure there was, but that organisations should look on hybrid cloud and its potential as an opportunity to re-examine their estate and reaffirm why they have what they have.

Harrison added that it is important to understand the core business, even as an IT department, and then work from there.

“Whatever is not absolutely necessary for the core could probably be sent to the cloud, or at least consumed as a managed service,” said Harrison.

Security conservatism
Brady added that security is an area that is very conservative, and, as a result, often misses out on capabilities they could get from cloud, especially as things change from a ‘castle walls’ approach to the more identity-based controls and protections.

A general question was put to the audience first and then the panel, about multi-cloud.

Few in the audience said they had heard to the term in any practical context.

Brady said it had come up on conversations with customers, but that it was a nebulous term, and one that is just a step along the way. From hybrid to multi-cloud is about control and orchestration, and also integration between workloads and services, he argued, and as such, the definition between a mature hybrid cloud usage model and a multi-cloud model is probably fairly narrow, if apparent at all.

 

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phoneInput.placeholder = placeholder; } } function updateCountryCodeInstruction(countryCode, fieldName) { updatePlaceholder(countryCode, fieldName); } function getDefaultHelpText(countryCode) { var mockPlaceholders = [ { countryCode: 'US', placeholder: '+1 000 000 0000', helpText: 'Include the US country code +1 before the phone number', }, { countryCode: 'GB', placeholder: '+44 0000 000000', helpText: 'Include the GB country code +44 before the phone number', }, { countryCode: 'CA', placeholder: '+1 000 000 0000', helpText: 'Include the CA country code +1 before the phone number', }, { countryCode: 'AU', placeholder: '+61 000 000 000', helpText: 'Include the AU country code +61 before the phone number', }, { countryCode: 'DE', placeholder: '+49 000 0000000', helpText: 'Fügen Sie vor der Telefonnummer die DE-Ländervorwahl +49 ein', }, { countryCode: 'FR', placeholder: '+33 0 00 00 00 00', helpText: 'Incluez le code pays FR +33 avant le numéro de téléphone', }, { countryCode: 'ES', 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}, { countryCode: 'SE', placeholder: '+46 00 000 00 00', helpText: 'Inkludera SE landskod +46 före telefonnumret', }, { countryCode: 'DK', placeholder: '+45 00 00 00 00', helpText: 'Inkluder DK landekode +45 før telefonnummeret', }, { countryCode: 'FI', placeholder: '+358 00 000 0000', helpText: 'Sisällytä FI-maakoodi +358 ennen puhelinnumeroa', }, { countryCode: 'EE', placeholder: '+372 0000 0000', helpText: 'Lisage EE riigikood +372 telefoninumbri ette', }, { countryCode: 'PL', placeholder: '+48 000 000 000', helpText: 'Podaj numer kierunkowy PL +48 przed numerem telefonu', }, { countryCode: 'SK', placeholder: '+421 000 000 000', helpText: 'Pred telefónne číslo uveďte kód krajiny SK +421', }, { countryCode: 'LV', placeholder: '+371 0000 0000', helpText: 'Iekļaujiet LV valsts kodu +371 pirms tālruņa numura', }, { countryCode: 'LT', placeholder: '+370 0000 0000', helpText: 'Įtraukite LT šalies kodą +370 prieš telefono numerį', }, { countryCode: 'GR', placeholder: '+30 000 000 0000', helpText: 'Συμπεριλάβετε τον κωδικό χώρας GR +30 πριν από τον αριθμό τηλεφώνου', }, { countryCode: 'PT', placeholder: '+351 000 000 000', helpText: 'Inclua o código de país PT +351 antes do número de telefone', }, { countryCode: 'HR', placeholder: '+385 00 000 0000', helpText: 'Uključite HR pozivni broj države +385 prije telefonskog broja', }, { countryCode: 'SI', placeholder: '+386 00 000 000', helpText: 'Vključite SI kodo države +386 pred telefonsko številko', }, { countryCode: 'IS', placeholder: '+354 000 0000', helpText: 'Láttu IS landsnúmer +354 fylgja á undan símanúmerinu', }, { countryCode: 'LU', placeholder: '+352 000 000 000', helpText: 'Incluez le code pays LU +352 avant le numéro de téléphone', }, { countryCode: 'MC', placeholder: '+377 00 00 00 00', helpText: 'Incluez le code pays MC +377 avant le numéro de téléphone', }, { countryCode: 'AD', placeholder: '+376 000 000', helpText: 'Incloeu el codi de país AD +376 abans del número de telèfon', }, { countryCode: 'JE', placeholder: '+44 0000 000000', helpText: 'Include the JE country code +44 before the phone number', }, { countryCode: 'IM', placeholder: '+44 0000 000000', helpText: 'Include the IM country code +44 before the phone number', }, { countryCode: 'GG', placeholder: '+44 0000 000000', helpText: 'Include the GG country code +44 before the phone number', }, { countryCode: 'AL', placeholder: '+355 00 000 0000', helpText: 'Përfshini kodin e vendit AL +355 para numrit të telefonit', }, { countryCode: 'SM', placeholder: '+378 0000 000000', helpText: 'Includere il prefisso internazionale SM +378 prima del numero di telefono', }, { countryCode: 'FO', placeholder: '+298 000000', helpText: 'Inkluder FO landekode +298 før telefonnummeret', }, { countryCode: 'MT', placeholder: '+356 0000 0000', helpText: 'Include the MT country code +356 before the phone number', }, { countryCode: 'LI', placeholder: '+423 000 0000', helpText: 'Fügen Sie vor der Telefonnummer die LI-Ländervorwahl +423 ein', }, { countryCode: 'GI', placeholder: '+350 000 00000', helpText: 'Include the GI country code +350 before the phone number', }, { countryCode: 'MD', placeholder: '+373 00 000 000', helpText: 'Includeți codul de țară MD +373 înaintea numărului de telefon', }, { countryCode: 'HU', placeholder: '+36 00 000 0000', helpText: 'A telefonszám előtt adja meg a HU országkódot +36', }, { countryCode: 'NZ', placeholder: '+64 00 000 0000', helpText: 'Include the NZ country code +64 before the phone number', }, { countryCode: 'ME', placeholder: '+382 00 000 000', helpText: 'Uključite ME pozivni broj države +382 prije telefonskog broja', }, ]; if (!countryCode || typeof countryCode !== 'string') { return mockPlaceholders[0].helpText; } const selectedHelpText = mockPlaceholders.find(function(item) { return item && item.countryCode === countryCode; }); return selectedHelpText ? selectedHelpText.helpText : mockPlaceholders[0].helpText; } function setDefaultHelpText(countryCode) { const helpTextSpan = 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: false; var shouldAppendCountryCode = smsNotRequiredRemoveCountryCodeEnabled ? isRequired : true; var phoneInput = document.querySelector('#mce-' + fieldName); if (phoneInput && defaultProgram.countryCallingCode && shouldAppendCountryCode) { phoneInput.value = defaultProgram.countryCallingCode; } displayFlag?.addEventListener('click', function(e) { dropdown.focus(); }); dropdown?.addEventListener('change', function() { const selectedCountry = this.value; if (!selectedCountry || typeof selectedCountry !== 'string') { return; } const flagSpan = displayFlag?.querySelector('#flag-emoji-' + fieldName); if (flagSpan) { flagSpan.textContent = getCountryUnicodeFlag(selectedCountry); flagSpan.setAttribute('aria-label', sanitizeHtml(selectedCountry) + ' flag'); } const selectedProgram = window.MC?.smsPhoneData?.programs.find(function(program) { return program && program.countryCode === selectedCountry; }); var smsNotRequiredRemoveCountryCodeEnabled = true; var smsField = Object.values({"EMAIL":{"name":"EMAIL","label":"Email Address","helper_text":"","type":"email","required":true,"audience_field_name":"Email Address","merge_id":0,"help_text_enabled":false,"enabled":true,"order":0,"field_type":"merge"},"FNAME":{"name":"FNAME","label":"First Name","helper_text":"","type":"text","required":false,"audience_field_name":"First Name","enabled":false,"order":null,"field_type":"merge","merge_id":1},"MMERGE2":{"name":"MMERGE2","label":"Second Name","helper_text":"","type":"text","required":false,"audience_field_name":"Second Name","enabled":false,"order":null,"field_type":"merge","merge_id":2},"MMERGE3":{"name":"MMERGE3","label":"Company Name","helper_text":"","type":"text","required":false,"audience_field_name":"Company Name","enabled":false,"order":null,"field_type":"merge","merge_id":3},"MMERGE4":{"name":"MMERGE4","label":"Job Title","helper_text":"","type":"text","required":false,"audience_field_name":"Job Title","enabled":false,"order":null,"field_type":"merge","merge_id":4},"SIGNUP":{"name":"SIGNUP","label":"Signup form location","helper_text":"","type":"text","required":false,"audience_field_name":"Signup form location","enabled":false,"order":null,"field_type":"merge","merge_id":5},"MMERGE6":{"name":"MMERGE6","label":"Image URL","helper_text":"","type":"imageurl","required":false,"audience_field_name":"Image URL","enabled":false,"order":null,"field_type":"merge","merge_id":6}}).find(function(f) { return f.name === fieldName && f.type === 'smsphone'; }); var isRequired = smsField ? smsField.required : false; var shouldAppendCountryCode = smsNotRequiredRemoveCountryCodeEnabled ? isRequired : true; var phoneInput = document.querySelector('#mce-' + fieldName); if (phoneInput && selectedProgram.countryCallingCode && shouldAppendCountryCode) { phoneInput.value = selectedProgram.countryCallingCode; } updateSmsLegalText(selectedCountry, fieldName); updatePlaceholder(selectedCountry, fieldName); updateCountryCodeInstruction(selectedCountry, fieldName); }); } document.addEventListener('DOMContentLoaded', function() { const smsPhoneFields = document.querySelectorAll('[id^="country-select-"]'); smsPhoneFields.forEach(function(dropdown) { const fieldName = dropdown?.id.replace('country-select-', ''); initializeSmsPhoneDropdown(fieldName); }); });

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