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Event Information

• Wed

  30

  Apr

  2014

  Future Bank Summit

  8am – 4.40pm
  

  Croke Park, Dublin

  
  

  The advancement of omni-channel banking means that Banks must evolve and advance their processes in order to both standardize and improve the customer experience. In 2014, key drivers in the future roadmap of banking and the financial services sector will embrace social media and mobile technology and consolidate IT and operations. Increasingly tech-savvy customers demand control, transparency and access to their finances anywhere, anytime. And, to meet this challenge banks are having to come up with new ways of operating and products and services that deliver value, while simultaneously meeting regulatory requirements and combating new risks.

   

  User-friendly online services and 24/7 access is now the norm, so a customer-centric focus for financial organisations will be a key factor in maintaining a competitive edge. Those financial institutions with the strongest commitment to innovation are being rewarded with enhanced customer trust and engagement and are in a better position to compete in the global market. Indeed, the financial crisis has acted as a catalyst for banks at home and abroad to drive the shift from a transaction-centric to a customer-centric business model.

   

  It is against this background, that The National Future Bank Summit provides an exclusive platform for industry thought-leaders and decision-makers to discover leading-edge products and services and discuss innovative strategies to implement these new solutions.

   

  TOPICS WE’LL BE ADDRESSING AT THE SUMMIT INCLUDE:

  • The data driven bank – for revenue growth, risk management, customer experience & workforce management
  • Digital Interactions in depth: the who, what where and wow
  • Fostering a dawn for enterprise banking software
  • Integrating deep intelligence analytics across banking
  • Investing in innovation
  • How to re-think distribution networks
  • Innovations in payments for commercial banking
  • What’s next in loyalty, card-linked offers and rewards?
  • What’s ahead for mobile?
  • Advanced bank marketing in a socially connected world          
  • Insights and strategies for closing the gap between digital consumers and their financial institutions
  • Innovative technology in hardware systems      
  • Transforming banking from a utility into a great consumer experience
  • Creating value through upgrading your core banking technology
  • The business models of the future     

   

  DELEGATE PROFILE

  Future Bank is a forum for executives and innovators to collaborate and share ideas to improve customer acquisition and retention through new products and strategies.

  Attendees will come from:

  • Banks
  • Credit Unions

  • Investment Banks
  • Venture Capital Firms
  • Start-ups
  • Vendors
  • Partners of Financial Institutions
  • Regulators / Government Bodies
  • Professional Services
  • Insurance Organisations
  • Academics in economics, finance or business
  • Technology Companies

  – See more at: http://www.futurebank.ie