ASC is a voice recognition application that ensures all incoming calls to central and remote offices are answered, in and out of office hours.
It uses a callers voice to connect them straight through to the person or department they are looking for. By ‘speaking’ the person’s or department’s name, ASC will then put the person straight through.
It integrates with all major PABX systems and voice-mail systems.
ASC acts as a backup system or a replacement for front desk call handlers. Aimed at organisations of various sizes, ASC allows organisations to deploy call handlers to perform other tasks or acts as a backup system at peak hours.
An add-on module for ASC allows an organisation’s mobile workers to listen to and reply through voice to their e-mails over a standard land line or mobile phone line, by having ASC integrate with Microsoft Exchange and Lotus Notes platforms.
BlueChip Technologies: +353 (0)1-467 0256
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