Software finds a home in housing charity

Trade

ICT managed services provider Calyx has deployed a customised management solution for Respond, the non-profit housing association.

Calyx designed a solution to serve both the finance and estate administration departments. The new system, Rent+, administers rental agreements and payments, plus the complete management of Respond’s developments nationwide.

Calyx also trained Respond staff to use the new system, which produces accurate reports with a web interface that gives access to 60 staff. Rent + also allows integration with the organisation’s banking system.

Set up in 1982, Respond has 350 staff in over 15 regional offices. It has provided homes for traditional families, lone-parent families, the elderly, the homeless and those with special needs, and
has built over 4,000 homes nationwide.

Respond’s Mark Murray said the organisation needed a system that would “manage the needs of our increasing number of residents, provide a more powerful database and be flexible enough to handle unique situations.”

Murray added: “We can see the benefits of Rent+. The customised system has made life a lot easier for everyone here.”

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