Mark Benioff of tops CEO rankings

Pro

21 September 2010

Salesforce.com CEO Marc Benioff currently has a 90% approval rating from his employees, beating out rival and Oracle CEO Larry Ellison as well as SAP co-CEOs Jim Hagemann Snabe and Bill McDermott, according to figures from careers website Glassdoor.com. Snabe and McDermott have an 80% approval rating under entries listed for “SAP,” and a 67% rank among those posting reviews for “SAP America.”

Ellison comes in at 78%, while IBM boss Sam Palmisano logged a 52% approval rating, edging out Microsoft CEO Steve Ballmer, who has 51%. HP’s interim CEO Cathie Lesjack, who took over following Mark Hurd’s controversial departure from the company last month, has a 59% thumbs-up.

Glassdoor.com allows users to anonymously submit reviews of their workplaces, including data on job satisfaction and salaries. The site also features overall company ratings. IBM, Oracle and SAP were judged on average “OK” by employees, while Salesforce.com and Microsoft workers offered a slightly higher assessment of “satisfied.” HP staffers are on average “dissatisfied” with the company.

Glassdoor’s figures shouldn’t be viewed in the same light as a formal poll, as there are significant disparities in the number of ratings for each CEO and company. Moreover, reviewers’ assessments of all the companies in the study run the gamut from gushing to scathing.

 

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One called Benioff “a great leader and a brilliant marketer,” but one disgruntled worker complained of “insufferable politics” and managers who employ “fear and ridicule” as motivation tools.

Similar dynamics are apparent in comments from Oracle employees. “Larry Ellison has always proved his critics wrong. He is a man with a vision and knows how to pick a management team,” said one. But another contributor described Oracle as a stifling, fear-filled autocracy. “Anyone who dares to question Larry’s omnipotence and omniscience becomes an immediate pariah.”

SAP’s showing is of particular interest given the management upheaval that occurred there earlier this year, when Snabe and McDermott replaced L

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