Hands On: Samsung’s Galaxy S10+: right phone, wrong time?

At the dawn of the 5G era, are Samsung’s flagship Galaxy S10 models worth buying now?

Early 2019 is a particularly fraught time to be in the mobile phone market as either a buyer or a seller. Global sales are flat; it appears the world can only absorb so many smartphones. But at the same time, the industry is on the very tip of commercial deployments of 5G networks, while flashy (and pricey) foldable phones are being demoed in anticipation of hitting the market later in the year.

The eternal technology purchase question — do you buy now or wait for prices to drop and new features to emerge? — may be harder to answer for mobile phones today than at any time since 4G was first being deployed. At the cusp of the age of 5G, should you be buying the last generation of flagship 4G phones, even if you don’t know exactly what 5G speeds will truly mean or when 5G will come to you?

All of which is a roundabout way of saying that three of the four Galaxy S10 phones that Samsung debuted recently may be the right phones at precisely the wrong time.

 

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The S10+ has a big, beautiful screen with a hole in the top right for two front-facing cameras. (Image: IDGNS)

Let’s be clear: the Galaxy S10e, S10, and S10+ are all we have come to expect from Samsung: great build, great specs, business-oriented features. The most obvious difference among them is size (5.8-in. screen vs. 6.1-in. vs. 6.4-in.), but they differ also in screen resolution, battery size, and camera capability. And, of course, price: the S10 starts at €919.99, with the S10e a little lower, and the S10+ a little higher. All three are available for pre-order now, with expectations to ship on 8 March.

Samsung made available the top-of-the line S10+ model for this review.

Top-shelf hardware
The most obvious advance from last year’s model is the screen, which now occupies pretty much the entire front of the phone. The top and bottom bezels are about 3mm high. The side bezels are maybe half that and, because of Samsung’s characteristic screen curve, look even thinner.

The S10+’s two front-facing cameras are tucked in a 12.5mm x 5mm (½-in by 3⁄16-in) oval near the top right edge of the screen, pushing the battery, Wi-Fi, and cell signal icons toward the centre of the screen. It’s way less intrusive than the iPhone X’s notorious notch. Less functional, too, because Samsung’s backing away from face recognition (which it says is less secure) in favour of a better fingerprint unlock.

Because the phone’s face is nearly entirely screen, one might think that the company would stick with a back-mounted fingerprint sensor. Not so. Samsung’s put an ultrasonic fingerprint scanner under the screen, about ¾ in. from the bottom of the phone. The company makes elaborate security claims about how the sensor measures the depth of your fingerprints for improved authentication. We couldn’t test that. We can attest, however, that the phone can save four different prints and was reliably quick to recognise them.

In action, the Dynamic AMOLED screen is gorgeous, especially when you dig into the settings and pick Quad HD+ 3040 x 1440 resolution. (Default resolution is lower, at 2280 x 1080.) Combined with the negligible bezel, viewing media is more like looking through a window than staring at a phone. Sound is full and loud, and seems to fire through the back of the phone rather than small speakers at either end.

The phones run on top-shelf Qualcomm Snapdragon 855 chipsets, and the review unit came with 8GM RAM and 128GB of storage (expandable by 512GB via MicroSD card). There are models with 512 GB or 1TB of built-in storage, the latter with 12GB of RAM. In terms of usage, there was nothing resembling screen lag or latency. Using the phone is a very slick experience.

Business-friendly features
The S10 line runs on Android Pie 9.0, with Samsung’s useful One UI skin. DeX, the feature that lets you plug a screen, keyboard and mouse into the phone and use it as an Android desktop, remains on the Galaxy line and is as useful as ever for those on the go. (Samsung says it’s a popular application in the first response and medical markets — places where people are only lightly attached to location.)

The Bixby assistant is here, too, but Samsung seems content to put it in the background, learning your routines and managing things like battery life and app usage as it gets to know you. That kind of thing takes time, though, and we were unable to test it by deadline. The Bixby button still lives, though, on the phone’s left edge underneath the volume button.

Maybe the least expected feature is the S10’s ability to act as a wireless charger. Samsung reps talk a lot about battery life, and the S10+’s 4100mAh battery should get you through a day and then some. But if some other gear needs a boost, or if you want to simplify your life when you get back to your desk or hotel, you can turn on a Qi transmit coil in the phone’s back and charge another device, like wireless earbuds or a smartwatch. You can even give a colleague’s Qi-capable phone a boost.

Samsung’s S10 phones can wirelessly charge other Qi-enabled devices. (Image: IDGNS)

So this is a nice phone. But the question still nags: Is it the right phone at the wrong moment?

To buy or not to buy?
As flagship phone prices top €1,000, replacement cycles are slowing from every two years to every three. Buy a 4G phone today, and for the next three years, you are locked into 4G technology just as 5G networks with their promises of big bandwidth, high availability, and low latency, are visible on the horizon. Is that a good business decision?

In fact, there is a Galaxy S10 5G coming in the second quarter of 2019.  With a 6.7-in. screen and a 4500mAh battery, it is even bigger than the S10+ but is essentially the same phone with a sub-6mm band 5G radio — and a higher, as yet unannounced price.

On the other hand, 5G “on the horizon” and 5G in widespread operation are very different things. It’s true that the first 5G networks are starting to get turned on in limited rollouts in a limited number of cities. But it is also true that it will be years before 5G becomes common, let alone ubiquitous. 5G networks are complicated, expensive things to build — more so than 4G networks — and mobile operators are going to be financially strained to get them up and running. And then the question becomes: what is the business case for wanting 5G on your mobile phone in the first place?

Whether the Galaxy S10+ is the right phone for right now depends on your migration strategy. If 5G is in your short-term plan, you might want to wait a few months for the 5G model, realising that it’s probably going have niche, at best, application for a while.

If you buy and hold phones for three years, maybe you should consider the smaller Galaxy S10 or S10e or look at a very strong midrange phone like the OnePlus 6T or a refurbed Google Pixel. At $550, the OnePlus isn’t exactly free, but it’s half the price of the S10+. If that’s still too much, there’s no shortage of budget phones that may fill the bill until 5G matures and you can get on a reliable replacement cycle.

But if you’ve got the budget to get a top-end phone now and upgrade to 5G whenever you need to, then pull the trigger on this one; it’s the best business phone of the moment. Just keep in mind that its moment may be fleeting.

At a Glance: Samsung Galaxy S10+

  • Price: €1,000 and up; discounts and packages may be available
  • Dimensions: 163 x 74 x 8mm (6.4 x 2.9 x 0.3 in)
  • Weight: 175g
  • Display: 163mm (6.4”)
  • Colours: Prism White, Prism Black, Prism Blue, Flamingo Pink, Ceramic Black, Ceramic White

Pros: Screen quality and size, top-shelf components, can act as wireless charger

Cons: An expensive 4G phone at the start of the 5G era

Dan Rosenbaum is a contributing writer for Computerworld

IDG News Service

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'string') { return '+1 000 000 0000'; // Default US placeholder } var mockPlaceholders = [ { countryCode: 'US', placeholder: '+1 000 000 0000', helpText: 'Include the US country code +1 before the phone number', }, { countryCode: 'GB', placeholder: '+44 0000 000000', helpText: 'Include the GB country code +44 before the phone number', }, { countryCode: 'CA', placeholder: '+1 000 000 0000', helpText: 'Include the CA country code +1 before the phone number', }, { countryCode: 'AU', placeholder: '+61 000 000 000', helpText: 'Include the AU country code +61 before the phone number', }, { countryCode: 'DE', placeholder: '+49 000 0000000', helpText: 'Fügen Sie vor der Telefonnummer die DE-Ländervorwahl +49 ein', }, { countryCode: 'FR', placeholder: '+33 0 00 00 00 00', helpText: 'Incluez le code pays FR +33 avant le numéro de téléphone', }, { countryCode: 'ES', placeholder: '+34 000 000 000', helpText: 'Incluya el código de país ES +34 antes del número de teléfono', }, { countryCode: 'NL', placeholder: '+31 0 00000000', helpText: 'Voeg de NL-landcode +31 toe vóór het telefoonnummer', }, { countryCode: 'BE', placeholder: '+32 000 00 00 00', helpText: 'Incluez le code pays BE +32 avant le numéro de téléphone', }, { countryCode: 'CH', placeholder: '+41 00 000 00 00', helpText: 'Fügen Sie vor der Telefonnummer die CH-Ländervorwahl +41 ein', }, { countryCode: 'AT', placeholder: '+43 000 000 0000', helpText: 'Fügen Sie vor der Telefonnummer die AT-Ländervorwahl +43 ein', }, { countryCode: 'IE', placeholder: '+353 00 000 0000', helpText: 'Include the IE country code +353 before the phone number', }, { countryCode: 'IT', placeholder: '+39 000 000 0000', helpText: 'Includere il prefisso internazionale IT +39 prima del numero di telefono', }, { countryCode: 'NO', placeholder: '+47 000 00 000', helpText: 'Inkluder NO landskode +47 før telefonnummeret', }, { countryCode: 'SE', placeholder: '+46 00 000 00 00', helpText: 'Inkludera SE landskod +46 före telefonnumret', }, { 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'+351 000 000 000', helpText: 'Inclua o código de país PT +351 antes do número de telefone', }, { countryCode: 'HR', placeholder: '+385 00 000 0000', helpText: 'Uključite HR pozivni broj države +385 prije telefonskog broja', }, { countryCode: 'SI', placeholder: '+386 00 000 000', helpText: 'Vključite SI kodo države +386 pred telefonsko številko', }, { countryCode: 'IS', placeholder: '+354 000 0000', helpText: 'Láttu IS landsnúmer +354 fylgja á undan símanúmerinu', }, { countryCode: 'LU', placeholder: '+352 000 000 000', helpText: 'Incluez le code pays LU +352 avant le numéro de téléphone', }, { countryCode: 'MC', placeholder: '+377 00 00 00 00', helpText: 'Incluez le code pays MC +377 avant le numéro de téléphone', }, { countryCode: 'AD', placeholder: '+376 000 000', helpText: 'Incloeu el codi de país AD +376 abans del número de telèfon', }, { countryCode: 'JE', placeholder: '+44 0000 000000', helpText: 'Include the JE country code +44 before the phone number', }, { countryCode: 'IM', 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phoneInput.placeholder = placeholder; } } function updateCountryCodeInstruction(countryCode, fieldName) { updatePlaceholder(countryCode, fieldName); } function getDefaultHelpText(countryCode) { var mockPlaceholders = [ { countryCode: 'US', placeholder: '+1 000 000 0000', helpText: 'Include the US country code +1 before the phone number', }, { countryCode: 'GB', placeholder: '+44 0000 000000', helpText: 'Include the GB country code +44 before the phone number', }, { countryCode: 'CA', placeholder: '+1 000 000 0000', helpText: 'Include the CA country code +1 before the phone number', }, { countryCode: 'AU', placeholder: '+61 000 000 000', helpText: 'Include the AU country code +61 before the phone number', }, { countryCode: 'DE', placeholder: '+49 000 0000000', helpText: 'Fügen Sie vor der Telefonnummer die DE-Ländervorwahl +49 ein', }, { countryCode: 'FR', placeholder: '+33 0 00 00 00 00', helpText: 'Incluez le code pays FR +33 avant le numéro de téléphone', }, { countryCode: 'ES', placeholder: '+34 000 000 000', helpText: 'Incluya el código de país ES +34 antes del número de teléfono', }, { countryCode: 'NL', placeholder: '+31 0 00000000', helpText: 'Voeg de NL-landcode +31 toe vóór het telefoonnummer', }, { countryCode: 'BE', placeholder: '+32 000 00 00 00', helpText: 'Incluez le code pays BE +32 avant le numéro de téléphone', }, { countryCode: 'CH', placeholder: '+41 00 000 00 00', helpText: 'Fügen Sie vor der Telefonnummer die CH-Ländervorwahl +41 ein', }, { countryCode: 'AT', placeholder: '+43 000 000 0000', helpText: 'Fügen Sie vor der Telefonnummer die AT-Ländervorwahl +43 ein', }, { countryCode: 'IE', placeholder: '+353 00 000 0000', helpText: 'Include the IE country code +353 before the phone number', }, { countryCode: 'IT', placeholder: '+39 000 000 0000', helpText: 'Includere il prefisso internazionale IT +39 prima del numero di telefono', }, { countryCode: 'NO', placeholder: '+47 000 00 000', helpText: 'Inkluder NO landskode +47 før telefonnummeret', }, { countryCode: 'SE', placeholder: '+46 00 000 00 00', helpText: 'Inkludera SE landskod +46 före telefonnumret', }, { countryCode: 'DK', placeholder: '+45 00 00 00 00', helpText: 'Inkluder DK landekode +45 før telefonnummeret', }, { countryCode: 'FI', placeholder: '+358 00 000 0000', helpText: 'Sisällytä FI-maakoodi +358 ennen puhelinnumeroa', }, { countryCode: 'EE', placeholder: '+372 0000 0000', helpText: 'Lisage EE riigikood +372 telefoninumbri ette', }, { countryCode: 'PL', placeholder: '+48 000 000 000', helpText: 'Podaj numer kierunkowy PL +48 przed numerem telefonu', }, { countryCode: 'SK', placeholder: '+421 000 000 000', helpText: 'Pred telefónne číslo uveďte kód krajiny SK +421', }, { countryCode: 'LV', placeholder: '+371 0000 0000', helpText: 'Iekļaujiet LV valsts kodu +371 pirms tālruņa numura', }, { countryCode: 'LT', placeholder: '+370 0000 0000', helpText: 'Įtraukite LT šalies kodą +370 prieš telefono numerį', }, { countryCode: 'GR', placeholder: '+30 000 000 0000', helpText: 'Συμπεριλάβετε τον κωδικό χώρας GR +30 πριν από τον αριθμό τηλεφώνου', }, { countryCode: 'PT', placeholder: '+351 000 000 000', helpText: 'Inclua o código de país PT +351 antes do número de telefone', }, { countryCode: 'HR', placeholder: '+385 00 000 0000', helpText: 'Uključite HR pozivni broj države +385 prije telefonskog broja', }, { countryCode: 'SI', placeholder: '+386 00 000 000', helpText: 'Vključite SI kodo države +386 pred telefonsko številko', }, { countryCode: 'IS', placeholder: '+354 000 0000', helpText: 'Láttu IS landsnúmer +354 fylgja á undan símanúmerinu', }, { countryCode: 'LU', placeholder: '+352 000 000 000', helpText: 'Incluez le code pays LU +352 avant le numéro de téléphone', }, { countryCode: 'MC', placeholder: '+377 00 00 00 00', helpText: 'Incluez le code pays MC +377 avant le numéro de téléphone', }, { countryCode: 'AD', placeholder: '+376 000 000', helpText: 'Incloeu el codi de país AD +376 abans del número de telèfon', }, { countryCode: 'JE', placeholder: '+44 0000 000000', helpText: 'Include the JE country code +44 before the phone number', }, { countryCode: 'IM', placeholder: '+44 0000 000000', helpText: 'Include the IM country code +44 before the phone number', }, { countryCode: 'GG', placeholder: '+44 0000 000000', helpText: 'Include the GG country code +44 before the phone number', }, { countryCode: 'AL', placeholder: '+355 00 000 0000', helpText: 'Përfshini kodin e vendit AL +355 para numrit të telefonit', }, { countryCode: 'SM', placeholder: '+378 0000 000000', helpText: 'Includere il prefisso internazionale SM +378 prima del numero di telefono', }, { countryCode: 'FO', placeholder: '+298 000000', helpText: 'Inkluder FO landekode +298 før telefonnummeret', }, { countryCode: 'MT', placeholder: '+356 0000 0000', helpText: 'Include the MT country code +356 before the phone number', }, { countryCode: 'LI', placeholder: '+423 000 0000', helpText: 'Fügen Sie vor der Telefonnummer die LI-Ländervorwahl +423 ein', }, { countryCode: 'GI', placeholder: '+350 000 00000', helpText: 'Include the GI country code +350 before the phone number', }, { countryCode: 'MD', placeholder: '+373 00 000 000', helpText: 'Includeți codul de țară MD +373 înaintea numărului de telefon', }, { countryCode: 'HU', placeholder: '+36 00 000 0000', helpText: 'A telefonszám előtt adja meg a HU országkódot +36', }, { countryCode: 'NZ', placeholder: '+64 00 000 0000', helpText: 'Include the NZ country code +64 before the phone number', }, { countryCode: 'ME', placeholder: '+382 00 000 000', helpText: 'Uključite ME pozivni broj države +382 prije telefonskog broja', }, ]; if (!countryCode || typeof countryCode !== 'string') { return mockPlaceholders[0].helpText; } const selectedHelpText = mockPlaceholders.find(function(item) { return item && item.countryCode === countryCode; }); return selectedHelpText ? selectedHelpText.helpText : mockPlaceholders[0].helpText; } function setDefaultHelpText(countryCode) { const helpTextSpan = 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(flagSpan) { flagSpan.textContent = getCountryUnicodeFlag(defaultProgram.countryCode); flagSpan.setAttribute('aria-label', sanitizeHtml(defaultProgram.countryCode) + ' flag'); } updateSmsLegalText(defaultProgram.countryCode, fieldName); updatePlaceholder(defaultProgram.countryCode, fieldName); updateCountryCodeInstruction(defaultProgram.countryCode, fieldName); } var smsNotRequiredRemoveCountryCodeEnabled = true; var smsField = Object.values({"EMAIL":{"name":"EMAIL","label":"Email Address","helper_text":"","type":"email","required":true,"audience_field_name":"Email Address","merge_id":0,"help_text_enabled":false,"enabled":true,"order":0,"field_type":"merge"},"FNAME":{"name":"FNAME","label":"First Name","helper_text":"","type":"text","required":false,"audience_field_name":"First Name","enabled":false,"order":null,"field_type":"merge","merge_id":1},"MMERGE2":{"name":"MMERGE2","label":"Second Name","helper_text":"","type":"text","required":false,"audience_field_name":"Second Name","enabled":false,"order":null,"field_type":"merge","merge_id":2},"MMERGE3":{"name":"MMERGE3","label":"Company Name","helper_text":"","type":"text","required":false,"audience_field_name":"Company Name","enabled":false,"order":null,"field_type":"merge","merge_id":3},"MMERGE4":{"name":"MMERGE4","label":"Job Title","helper_text":"","type":"text","required":false,"audience_field_name":"Job Title","enabled":false,"order":null,"field_type":"merge","merge_id":4},"SIGNUP":{"name":"SIGNUP","label":"Signup form location","helper_text":"","type":"text","required":false,"audience_field_name":"Signup form location","enabled":false,"order":null,"field_type":"merge","merge_id":5},"MMERGE6":{"name":"MMERGE6","label":"Image URL","helper_text":"","type":"imageurl","required":false,"audience_field_name":"Image URL","enabled":false,"order":null,"field_type":"merge","merge_id":6}}).find(function(f) { return f.name === fieldName && f.type === 'smsphone'; }); var isRequired = smsField ? smsField.required : false; var shouldAppendCountryCode = smsNotRequiredRemoveCountryCodeEnabled ? isRequired : true; var phoneInput = document.querySelector('#mce-' + fieldName); if (phoneInput && defaultProgram.countryCallingCode && shouldAppendCountryCode) { phoneInput.value = defaultProgram.countryCallingCode; } displayFlag?.addEventListener('click', function(e) { dropdown.focus(); }); dropdown?.addEventListener('change', function() { const selectedCountry = this.value; if (!selectedCountry || typeof selectedCountry !== 'string') { return; } const flagSpan = displayFlag?.querySelector('#flag-emoji-' + fieldName); if (flagSpan) { flagSpan.textContent = getCountryUnicodeFlag(selectedCountry); flagSpan.setAttribute('aria-label', sanitizeHtml(selectedCountry) + ' flag'); } const selectedProgram = window.MC?.smsPhoneData?.programs.find(function(program) { return program && program.countryCode === selectedCountry; }); var smsNotRequiredRemoveCountryCodeEnabled = true; var smsField = Object.values({"EMAIL":{"name":"EMAIL","label":"Email Address","helper_text":"","type":"email","required":true,"audience_field_name":"Email Address","merge_id":0,"help_text_enabled":false,"enabled":true,"order":0,"field_type":"merge"},"FNAME":{"name":"FNAME","label":"First Name","helper_text":"","type":"text","required":false,"audience_field_name":"First Name","enabled":false,"order":null,"field_type":"merge","merge_id":1},"MMERGE2":{"name":"MMERGE2","label":"Second Name","helper_text":"","type":"text","required":false,"audience_field_name":"Second Name","enabled":false,"order":null,"field_type":"merge","merge_id":2},"MMERGE3":{"name":"MMERGE3","label":"Company Name","helper_text":"","type":"text","required":false,"audience_field_name":"Company Name","enabled":false,"order":null,"field_type":"merge","merge_id":3},"MMERGE4":{"name":"MMERGE4","label":"Job Title","helper_text":"","type":"text","required":false,"audience_field_name":"Job Title","enabled":false,"order":null,"field_type":"merge","merge_id":4},"SIGNUP":{"name":"SIGNUP","label":"Signup form location","helper_text":"","type":"text","required":false,"audience_field_name":"Signup form location","enabled":false,"order":null,"field_type":"merge","merge_id":5},"MMERGE6":{"name":"MMERGE6","label":"Image URL","helper_text":"","type":"imageurl","required":false,"audience_field_name":"Image URL","enabled":false,"order":null,"field_type":"merge","merge_id":6}}).find(function(f) { return f.name === fieldName && f.type === 'smsphone'; }); var isRequired = smsField ? smsField.required : false; var shouldAppendCountryCode = smsNotRequiredRemoveCountryCodeEnabled ? isRequired : true; var phoneInput = document.querySelector('#mce-' + fieldName); if (phoneInput && selectedProgram.countryCallingCode && shouldAppendCountryCode) { phoneInput.value = selectedProgram.countryCallingCode; } updateSmsLegalText(selectedCountry, fieldName); updatePlaceholder(selectedCountry, fieldName); updateCountryCodeInstruction(selectedCountry, fieldName); }); } document.addEventListener('DOMContentLoaded', function() { const smsPhoneFields = document.querySelectorAll('[id^="country-select-"]'); smsPhoneFields.forEach(function(dropdown) { const fieldName = dropdown?.id.replace('country-select-', ''); initializeSmsPhoneDropdown(fieldName); }); });

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