GoDaddy comes back online after attacks

Life

11 September 2012

GoDaddy is continuing to struggle with an ongoing cyber attack from a hacker claiming to be affiliated with Anonymous.

"We’re still working," the company wrote on Twitter. "Getting closer to normal. Thanks for all your patience and understanding."

Elizabeth L. Driscoll, vice president of public relations for GoDaddy, said via e-mail that the outage started around 10:25am Pacific time, and services for the bulk of affected customers were restored at 2:43pm.

"At no time was any sensitive customer information, such as credit card data, passwords or names and addresses, compromised," she wrote. "We will provide an additional update within the next 24 hours."

The attack apparently affected GoDaddy’s DNS (Domain Name System) servers, which direct browsers to the correct IP address after a domain name is requested. GoDaddy temporarily redirected its DNS traffic for GoDaddy.com to VeriSign, which also registers domain names and runs the .com and .net top-level domains, Driscoll said.

GoDaddy, one of the largest domain name registrars, manages some 48 million domain names and has more than 9.3 million customers. A member of the hacking collective Anonymous took credit for the takedown, claiming it was in retaliation for the company’s support at one time for the Stop Online Piracy Act (SOPA). The company later reversed its position.

The attacker, who goes by @AnonymousOwn3r on Twitter, took sole credit for the attack and the subject of both admiration and invective on Twitter from small business owners and other members of Anonymous.

IDG News Service

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