EA and BioWare opened of a state-of-the-art customer service center in Galway today, leading to the creation of 200 jobs. The new facility, BioWare’s first outside of North America, will provide 24/7 support for massively multiplayer online game Star Wars: The Old Republic. The game will be released in North America on 20 December and in Europe on 22 December.
Dr Ray Muzyka, EA senior vice president and general manager of the BioWare Label, said: "MMO launches are complex, and we are determined to set a new standard for a high quality, stable, smooth launch for our fans. Our new BioWare facility and team in Galway is critical to ensuring we deliver on that goal."
Commenting on the announcement, Taoiseach Enda Kenny, said: "I very much welcome EA and BioWare’s decision to locate its customer service centre here in Galway and the additional 200 jobs announced today. The Programme for Government highlights the digital game industry as a particular priority area for growth and the presence here of EA, one of the world’s leading interactive games companies, will help enhance our status as a centre for the digital media sector."
In addition to the BioWare facility in Galway, EA has a presence in Dublin, Ireland following its recent acquisition of casual games publisher PopCap.
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