Esat BT has installed a Xerox document-management system including an outsourced print room, mailroom and fleet-management service. The contract, worth €6m over five years, is expected to enable cost savings, greater transparency and greater efficiencies across the two BT companies.
The contract necessitated the upgrade of equipment in the print room, including the installation of a 6060 colour digital press offering higher quality and speed for document production. Also refreshed were older items of office equipment which were replaced by fully integrated multifunctional devices. The devices should ensure better utilisation of assets in the office environment and greater transparency across the cost base for printing and faxing services and products.
Bill Murphy, CEO Esat BT said: ‘BT has long realised the benefits of an All-Ireland service for our customers and we wanted the same ‘simple and complete’ service from our suppliers. By consolidating to a single contract with Xerox, we can leverage greater efficiencies and cost savings on an all-Ireland basis.’
Colour printing and devices with multifunction capability have been growing in popularity in the office environment over the last 18 months. Many document-management contracts have begun to combine product capability with managed services in order to achieve the best possible usage of assets.
According to Bob Horastead, director and general manager Xerox Ireland, customers who create an integrated service and document management environment can expect to experience greater transparency and business efficiencies along with an up to 30 per cent savings on cost.
01/11/04
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