Copy that: print services remain on enterprise radar

Our MPS offers:
• Single point of contact – which gives customers a quicker issues resolution and simplifies print management of hardware and software
• One contract- no hidden surprises as all costs for maintenance and management are clearly highlighted
• Cost savings – we can save our customers up to 30% on print costs
• Less printer and environment footprint – which meets the bottom line both financially and ecologically
• Energy savings – nothing is wasted and you only use what you need
• Greater transparency and cost control
• Better security – Provides traceability for every document from the time it arrives in the post room to when it is processed, with better tracking and adherence to compliance demands.
Document Management: Canon now deals with a documents and processes involving documents. Today, we have developed solutions for document management. Many documents that we print or use are part of an extended process, for e.g. purchase to pay, quality management, HR files etc. Canon Ireland helps customers optimise their document and business processes with a broad range of professional business services and solutions.

Print jobs are easily accessible from any printing device via a single print queue, scanning to SharePoint, email or a “home folder” can be pre-populated and securely locked to the authenticated user’s destination through the use of their ID card. Automatic purging of non-collected print jobs, along with rules such as forcing applications to print in mono and duplex rather than colour and simplex adds to cost savings. Tracking of this data provides the customer with powerful reports that gives them back control over their print and document managed workflows.

We are now seeing a shift in MFD and printing technology from LaserJet to Ink based printers. Traditionally Ink based printers have had a stigma of higher running costs in comparison to LaserJet. However these new devices are more energy efficient and have a faster page per minute speed than its LaserJet counterpart. This shift in technology will have a definite influence on the market today and in the future.

As a trusted Managed Print Services provider Ergo have the ability to deliver an extensive portfolio of solutions to achieve right-fit within our clients print environment.

Historically our MPS contracts dealt specifically with business rationalisation, security and standardisation. Although this has delivered key savings to our clients, the end user experience of printing, scanning and copying has not changed significantly. Users require more and more “business relevant functionality” delivered onto MFP’s in the form of easy to use Apps. Using applications like Lexmark Solution Composer, we can now map the required business process, build the App that reflects the business process and deploy onto multiple devices from a cloud based management solution. This mirrors the cloud strategies of our SME and enterprise clients in that no large scale IT infrastructure is required.