Visa cards

Amazon to stop accepting UK-issued Visa credit cards

Visa has accused the online retail giant of threatening to restrict consumer choice
Image: Shutterstock via Dennis

17 November 2021

Amazon has announced that it will stop accepting UK-issued Visa credit cards starting 19 January 2022.

The decision has been attributed to high fees charged by Visa for transactions on Amazon, negatively impacting businesses selling their products through the online shopping platform.

A spokesperson for the retail giant told IT Pro that the costs “should be going down over time with technological advancements, but instead they continue to stay high or even rise”.




“As a result of Visa’s continued high cost of payments, we regret that will no longer accept UK-issued Visa credit cards as of 19 January 2022,” the spokesperson said, adding that the company “will continue innovating on behalf of customers to add and promote faster, cheaper, and more inclusive payment options to our stores across the globe”.

This means that next month’s holiday shopping might be the last opportunity for UK Amazon customers to pay using their Visa credit cards.

Visa debit cards will continue to be accepted after the date, alongside any other non-Visa credit cards, including Mastercard, Amex, and Eurocard. The retail giant has contacted customers asking them to update their default payment method with an eligible payment method through Amazon’s ”manage your subscription” page.

A Visa spokesperson said that the company is “very disappointed” in Amazon’s decision, accusing the company of “threatening to restrict consumer choice in the future”.

As Visa is one of the two most popular card issuers in the UK, alongside Mastercard, the restriction could result in consumers and businesses alike finding it difficult to pay for products sold on, being forced to either pay using debit cards or to find a different provider.

“When consumer choice is limited, nobody wins,” the spokesperson told IT Pro, adding that Visa is working to resolve the issue in order to allow its cardholders to “use their preferred Visa credit cards at Amazon UK without Amazon-imposed restrictions come January 2022”.

The news comes as another blow to Visa, which in September was criticised for not taking responsibility for a flaw which allowed its Apple Pay payment cards to be charged without the owner’s consent when set to Apple’s express transit mode.

Future Publishing

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