Jurys Inn Hotel Group has announced it is investing €2 million in software and technology upgrades across its 32 hotels in Ireland, the UK and the Czech Republic.
As part of the investment, the company is rolling out a cloud-based central property management and reservation system that will enable staff to centrally view and manage a range of functions across Jury’s European hotels. This includes centrally analysing and managing room reservations and bookings, hotel inventory, accounts and billings. The roll-out of the new IT platform is scheduled to be completed later this year.
Shane Doyle, Group IT Manager, Jurys Inn, said: "By giving our teams a minute-by-minute overview of what is happening in our business, the new system will allow us to deliver significantly enhanced services to our customers. This includes a more accurate view of last minute room availability across the Group, the ability to offer an improved range of offers and special promotions, as well as cross-selling between properties.
"We have seen the number of visits to our website from mobile devices grow by over 85% between January 2012 and January 2013, and our mobile revenue double in the same time period. The new systems will allow us to cater much better to these business and leisure travellers who are using smart phones and tablets to book our room and meeting facilities in the move from desktop to mobile."
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