Voice/data integration for SMEs

Pro

1 April 2005

Avaya’s IP Office is an IP-enabled network and is part of Avaya’s Enterprise Class IP solutions (ECLIPS) family. IP Office is an all-in-one IP-enabled solution providing integrated networking and communications applications, such as unified messaging, contact centre services and IP telephony. 

Optimised for up to 100 end users and 50 contact-centre agents, this can be expanded to 180 end users or 75 agents.

Aimed at small to medium enterprises, the application eliminates the need for separate voice and data networks, thereby reducing costs. 

It also supports multi-media communications including phone, fax, e-mail and web channels, as well as the flexibility to support both wired and wireless (DECT) telephones, and provides secure remote working capabilities.

• Avaya: +353 (0)1 476 7400

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