Uber fined €10m for violating privacy rules
Regulators in the Netherlands have fined Uber €10 million for failing to provide adequate disclosure about how long the company kept data on European drivers and which countries outside of Europe it transferred it to. Uber also made it difficult for drivers to exercise their privacy rights.
in its decision the Autoriteit Persoonsgegevens (AP) said Uber made it unnecessarily complicated for drivers to make a request to see or receive their data. While there was a digital form in the app for drivers to request access, it was deep and too scattered in a variety of menus and could have been in a more logical place. Uber then handled a perusal request by putting information into a file, in which personal data was not always structured and therefore difficult to interpret.
Furthermore, the company did not adequately state in its privacy terms how long it keeps drivers’ data and what specific protections Uber takes when transferring drivers’ data to countries outside the EEA.
The AP imposed the fine after more than 170 French drivers raised the alarm with the Ligue des droits de l’homme et du citoyen (LDH), a French human rights advocacy organisation. LDH then filed a complaint with the French privacy regulator. The latter forwarded the complaints to regulators in the Netherlands where Uber has its European base. This is the same procedure used for recent actions against, TikTok, Meta, WhatsApp and other social media giants with their European bases in Ireland.
In determining the amount of the fine, the AP looks at the size of the company and the severity and gravity of the violations. Uber objected to the decision. The AP found that improvement measures have since been taken.
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