Toast announces three-year investment plan for Dublin as focus shifts to AI

Irish office to add 120 jobs as R&D efforts ramp up

Trade

Pictured: Minister for Enterprise, Tourism and Employment Peter Burke; Michael Lohan and Qurrat Ul Ain, IDA; Dave Fleming, Toast; James Farrell, IDA; Ash Aryan, Toast

Cloud-based restaurant technology platform Toast is to 120 new roles at its Dublin office thanks to a multi-year research and development investment project.

The investment – supported by the Irish government through IDA Ireland – will drive platform innovation with a strategic focus on AI and represents the next phase of Toast’s expansion in Ireland.

The new, multi-year R&D programme will accelerate the company’s AI-forward vision for the hospitality industry, with the company’s Dublin team leading the charge on critical aspects of this innovation.

Toast’s technology is developed to seamlessly connect every aspect of Irish hospitality businesses, from kitchen to customer. Toast is the restaurant technology partner of choice for many of Ireland’s leading hospitality businesses, including Bewley’s, Kicky’s, Oakberry, and the Eclective Hospitality Group.

Internally, Toast is also harnessing AI to change how it builds, deploying advanced AI-powered productivity tools to accelerate product development and increase engineering velocity.

“From our early feasibility work to this new investment, IDA Ireland has been instrumental in helping Toast scale and innovate in Ireland,” said Dave Fleming, global head of engineering & Ireland site leader. “This programme represents a step-change in the scope and ambition of our Irish operation, as our Dublin team will spearhead end-to-end platforms for our global customers, leveraging AI to shape the next generation of technology for the hospitality sector.”

Michael Lohan, CEO of IDA Ireland said: “This decision by Toast to develop their R&D offering with a focus on AI in Dublin is a testament to Ireland’s reputation as a global leader in technology and innovation. The creation of 120 new jobs in Dublin will help strengthen Ireland’s capability for AI development, which is a key focus in IDA Ireland’s strategy for 2025-2029.”

Toast established an engineering presence in Dublin in 2017 and has since grown to include teams across all key business functions. The company is recognised as a Certified Great Place to Work in Ireland.

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