The virtualisation and cloud storage provider Tintri has chosen Cork for its EMEA technical support centre, with the aim of propelling European growth.
“The opening of the technical support centre ensures that we are well placed to provide support to our rapidly increasing EMEA client base. It also allows us to support our existing value added channel and distribution partners including Espion and Hibernia Evros,” said Doug Rich, VP of EMEA at Tintri.
The local universities, University College Cork (UCC) and Cork Institute of Technology (CIT) make Cork an ideal location for the EMEA support office, said Tintri, as they generate a pool of local technical talent. Many large technology companies also have technical headquarters or a presence in Cork. The high concentration of world-leading technology companies in a relatively small location makes Cork a fitting location to network and do business.
“Since its formation,” said Rich, “Tintri has steadily grown and now employs nearly 200 globally. This growth, particularly in Europe, has highlighted the need for a dedicated EMEA customer support team and Cork, with its wealth of technical resources seemed like the ideal location. Communication is key and we pride ourselves on the support we offer our customers. Over the next 12 months we plan to grow the team by 50%, which means the team at Cork will play a crucial role in our future expansion within EMEA.”
Leading the new support centre is Ian Redmond, senior manager. Redmond, who is a former support manager at EMC, will be responsible for driving awareness of the company’s offerings and positioning it to challenge in EMEA storage markets.
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