You know an IT company has become a world giant when the trade starts talking about it and its products as ‘an ecosystem’. It means that the brand and its solutions, partners and compatible products have effectively defined at least one part of today’s ICT. VMware epitomises this. Beginning with virtualisation, it has grown to be the world leader in ‘software defined’ solutions, right up to the Software Defined Data Centre (SDDC).
We have been a partner of VMware since 2002, four years after it was founded and the first in Ireland. We have followed VMware product development closely ever since, beginning with ESX and right through all of the generations of the distinctively named vSphere, vCloud and others. Today, led by VMware, software defined solutions have permeated almost all levels of ICT — computing, data storage and data centres and more recently networks.
Triangle was one of just 15 companies globally to be selected for the VMware elite partner programme that led to the setting up last year of the Professional Services Partner category. We are the first and only Irish member of this top tier which is centred on the best-in-class delivery of VMware SDDC solutions. In the course of the last year’s international dealings with other VMware partners we discovered that we are a unique practice in the way in which we combine technical infrastructural and development ICT skills with business analysis while generally other VMware partners specialise in one area.
That was key to our selection last month by VMware as the first winner of the EMEA Partner Innovation award in the new Enterprise Professional Services category. We received the award at the VMware Partner Leadership Summit in Arizona. Our team was naturally thrilled, because we are a relatively small, totally Irish ICT company with 50 staff. Yet our fellow Enterprise Professional Services Partners include some seriously large systems integrators across EMEA.
But this win of ours and the entire partner excellence programme really just emphasises the fact that the VMware ecosystem, like other such global brands, depends on very skilled and experienced consultants to enable clients to realise the full business value of their investments. Clients today want to accomplish ambitious digital transformation projects to stay competitive. The market drivers are almost always speed to market for new products and services and the ability to change systems and processes rapidly. Nowadays we can even add ICT infrastructure to that with Platform-as-a-Service and other advances in our new software-defined world.
“We have followed VMware product development closely, beginning with ESX and right through all of the generations of the distinctively named vSphere, vCloud and others. Today, led by VMware, software defined solutions have permeated almost all levels of ICT — computing, data storage and data centres and more recently networks”
But it does very often require that combination of experience and methodologies across both infrastructure and development, combined with disciplined project delivery. We have developed our own approach, combining elements of agile and iterative project management. In a similar way we encourage our technical team to work and learn in a cross-disciplinary way. Our infrastructure people are fluent in software development and our software experts are working to exploit infrastructure to create non-fragile applications platforms. We also have business systems analysts, because it is important to align our solutions with the clients’ real needs. It is that combination of skills that is particularly powerful in achieving effective solutions.
Miriam Byrne is services director of Triangle Computer Services
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