According to a study conducted by the Economist Intelligence Unit for Infosys, European companies believe that IT will be pivotal to the successful implementation of strategic priorities over the next three years. However, almost half of these European companies complained that their current in-house IT is not flexible enough to address changing business needs and deliver projects on time and within budget.
In order to achieve these requirements from IT, European businesses are displaying a shift in thinking towards global IT outsourcing.
Over 70% of respondents see the opportunity to reduce the total cost of IT, while 50% see opportunities to increase the flexibility in staff levels. Some 40% see opportunities for better return on IT investment and increased flexibility for business change.
Nearly 40% of respondents identified the most important attributes for global IT outsourcers as strong business and domain knowledge, with 35% requiring high quality processes. Interestingly, 50% of respondent firms realised value from the application of best practices in their own industry, and 34% recognised the value of best practices from other industries.
B G Srinivas, senior vice president for EMEA at Infosys, said “The results prove that businesses are seeking improvements with the current performance of their in-house IT department.”
“As European companies increasingly compete on a global scale, they must be able to react quickly and effectively to changes in customer and market demand. IT must enable the business to be more flexible, and to deliver quality without going over budget and schedule.”
While 37% of respondents identified IT as the main driver to lower costs and maximise efficiencies, over 30% identified IT as pivotal to accelerating time to market and nearly 30% cited IT as important in achieving a more competitive and adaptable business model.
Subscribers 0
Fans 0
Followers 0
Followers