OS problem forces PlayBook recall

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16 May 2011 | 0

Blackberry maker Research In Motion has suffered a setback in the launch of its PlayBook tablet after 1,000 units were found to be shipped with a faulty build of its bespoke operating system.

Technology blog Engadget reported on Saturday that nearly 1,000 faulty tablets shipped to office supplier Staples were being recalled by RIM. The report cited an inside source.

The enterprise-focused PlayBook was made available by RIM in the US and Canada in April for a starting price of US$500 for a version with 16Gb of storage.

According to the company, the majority of the affected devices are still in the distribution channel and haven’t reached customers. RIM is working to replace them.

 

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The tablet, pitched as an iPad killer for the enterprise space met with a tepid reception and has been criticised for the absence of native e-mail support, calendar or contacts; poor app store; no 4G network provider (Verizon was reported to be interested but not committed); and a lack of support for the popular media streaming service Hulu.

Niall Kitson

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