The largest trend we see is in mobility and how enterprise organisations provide their end users with secure, anytime, anywhere access to their corporate applications and data across the whole range of today’s modern end user computing devices. How they do this in a secure and cost effective way AND balance the equation of time spent on maintenance versus value contribution to the business is the cause of most headaches.Additionally, we are seeing transformation of the workspace driven by departments other than IT. For example, HR and Finance are more than ever in tune with the need for effective and secure delivery of their applications and data to the key users alongside selected groupings including contractors and in-sourced users to seasonal or temporary users. By having an awareness of technology and how it can enable better business decision making HR and Finance leaders can be pioneers of change for the modern desktop. With mobility driving how services are consumed, access to data and applications for critical users to support rapid decision making places significant demand on IT to have in place easy to use, cost effective and scalable solutions.Colt is an acknowledged leader in hosted end-user compute solutions based on the VMware Horizon Suite. Our service offers a faster than traditional PC performance in an integrated cloud solution. Workspace as a Service enables customers to centralise end user computing services, simplify administration and increase control. The service is composed of three distinct feature sets:• Horizon View – Virtual Desktops: A service that enables the customer to provide end user access to a standard virtual desktop service
• Horizon Workspace – Virtual Workspace: A service that enables the customer to provide end user access to applications, virtual desktops, files and data from anywhere through a centralised workspace manager
• Horizon Mirage – Physical Desktops and Image Management: A service that enables the customer to centrally manage and support end user desktop and laptop devices using a layered image deployment model to the users x86 based desk or laptop.
In addition, IT end users can centrally backup and restore data of defined type on demand. Each of the feature sets above can be deployed individually or in combinations to enable the secure delivery and management of the desktop operating system, published applications, files and data, offering a comprehensive and flexible IT service to the end users.
The service also offers flexibility to customers: they can either provide their end users with devices, or allow the users to supply their own.
Findings from a recent Colt study revealed more and more businesses are set to adopt a service based model for the delivery of applications and IT. Their goal is to improve the customer experience, boost employee productivity and to bring their business what it needs to adjust to future demands, with IaaS and SaaS expected to grow in the coming years by 52% and 55% respectively. Business leaders recognise that success stories and proof points are now here and that by embracing enterprise cloud services and other service centric IT models, they will be better equipped to facilitate flexible and mobile working, improve collaboration between employees and improve employee productivity.Consequently, by boosting productivity and working more effectively together, businesses will be in a better position to meet their performance targets over the coming years. Therefore, by moving away from on-premise hardware and software that requires substantial CapEx investment, towards an OpEx-focused service-based delivery of IT with per user per month commercial models, Workspace as a Service will have a direct and positive impact on the bottom line.
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