IBM, Google, Microsoft and Amazon: machine learning in the cloud

Big four cloud giants all offer machine learning as a service, but methods widely differ

For any cloud to be taken seriously, it has to meet an ever rising bar of features. Machine learning seems to be on that list, as all the major cloud providers now feature it.

But how they go about doing it is another story. Aside from the “curated API vs. open-ended algorithm marketplace” models, there are the “everything and then some vs. just enough” variants. Here’s how the four big cloud providers — IBM, Microsoft, Google, and Amazon — stack up next to each other in machine learning.

IBM: Watson at the helm
When IBM first announced it would turn its Watson AI system into a consumable service, the questions piled up. What would it look like? How would it be consumed? But most important, how much support would it lend IBM’s effort to reinvent itself as a cloud giant?

 

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Two years and change later, IBM has rolled out an array of machine learning-powered services on its Bluemix PaaS: weather prediction, for instance, or systems for analysing language, image recognition, language translation, sentiment and tone analysis, and so on.

Of all the companies offering machine intelligence of some kind in the cloud, IBM’s roster has the most ambition behind it. More significant, IBM has also been working to complement the pie-in-the-sky tools with more down-to-earth ones, mainly involving analytics and reporting. (Growing Watson also seems to be the motive force behind many of IBM’s strategic acquisitions across multiple fields: weather, health care, and so on.)

The question is not even whether Watson services will find practical uptake — in time, they are likely to do so — it is whether they will do so at a scope and pace on which IBM is comfortable betting the farm. Most of these offerings need time to find use cases, whereas IBM’s well-established Spark services (or its new AWS Lambda-like service, OpenWhisk) are easier to monetise immediately.

Some organisations have started to put Watson’s analytics services to work in creative ways. But while IBM has said it believes it can grow all this into a $10-billion-a-year business, the uptake for Watson so far has not been nearly enough to offset IBM’s slumping revenues.

Microsoft: Built for you and by you
Where IBM has Watson, Microsoft offers Project Oxford, a set of curated high-level APIs to cover machine vision, speech recognition, and language analysis. The list of APIs is not as broad as Watson’s (and let’s face it, How-old.net wasn’t quite as fun as Watson playing “Jeopardy”), but Microsoft’s intentions are much the same: a proprietary set of curated APIs that leverage machine learning.

Azure Machine Learning Studio is possibly the more important half of Microsoft’s machine learning ambitions. There, people can bring their own data, train machine-learning models on it, then re-share the resulting model as an API via a REST interface. IBM has something similar in its Predictive Analytics service on Bluemix, but Microsoft’s Studio has been around for longer and has a more general-purpose feel to it.

Both IBM and Microsoft are attempting to create two different flavours of machine learning services. One has been created behind closed doors, as it were, with a curated data set and tuned behaviours (the Watson APIs, Project Oxford). The other is a platform upon which new kinds of machine learning services can be built, shared, and even monetised (Azure Machine Learning Studio, Predictive Analytics).

But the biggest difference between Microsoft and IBM is not in the services, but the motivations. Microsoft’s attempts at future-proofing itself by pivoting to the cloud have been aided by its other successful business sectors, gaming, for instance, so it has not felt existential pressure of the same degree that IBM has. But that does not mean Microsoft cannot sense which way things must go.

Amazon and Google, the minimalists
If Google and especially Amazon have any one guiding tenet to their cloud approaches, it’s “less is more.” Maybe better to say “just enough is more,” which includes the way both companies offer cloud-based machine learning services.

In Google’s case, Google Cloud Platform currently offers only two services akin to the others profiled here: Google Translate (an API supporting Google’s existing machine translation engine), and Google Prediction API. The former is a proprietary API maintained exclusively by Google. The latter, despite the unassuming name, is a broadly inclusive service that allows users to upload data and train models in the manner of Microsoft Azure Machine Learning Studio. (Data can be derived from Google services like Google BigQuery.)

Amazon Machine Learning is similar to Google Prediction API in that models can be trained against data and used to make predictions. It is a deliberately simplified service, either for the sake of appealing to developers who only want to solve a specific, narrow problem or because Amazon wanted to test the market waters first.

In both Amazon and Google’s cases, their targets are developers both with narrowly defined needs and with data already on those clouds — the “just enough” model. IBM and Microsoft are aiming for far broader territory, and while IBM strives to have the most to offer, it also has the most to lose.

 

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}, { countryCode: 'SE', placeholder: '+46 00 000 00 00', helpText: 'Inkludera SE landskod +46 före telefonnumret', }, { countryCode: 'DK', placeholder: '+45 00 00 00 00', helpText: 'Inkluder DK landekode +45 før telefonnummeret', }, { countryCode: 'FI', placeholder: '+358 00 000 0000', helpText: 'Sisällytä FI-maakoodi +358 ennen puhelinnumeroa', }, { countryCode: 'EE', placeholder: '+372 0000 0000', helpText: 'Lisage EE riigikood +372 telefoninumbri ette', }, { countryCode: 'PL', placeholder: '+48 000 000 000', helpText: 'Podaj numer kierunkowy PL +48 przed numerem telefonu', }, { countryCode: 'SK', placeholder: '+421 000 000 000', helpText: 'Pred telefónne číslo uveďte kód krajiny SK +421', }, { countryCode: 'LV', placeholder: '+371 0000 0000', helpText: 'Iekļaujiet LV valsts kodu +371 pirms tālruņa numura', }, { countryCode: 'LT', placeholder: '+370 0000 0000', helpText: 'Įtraukite LT šalies kodą +370 prieš telefono numerį', }, { countryCode: 'GR', placeholder: '+30 000 000 0000', helpText: 'Συμπεριλάβετε τον κωδικό χώρας GR +30 πριν από τον αριθμό τηλεφώνου', }, { countryCode: 'PT', placeholder: '+351 000 000 000', helpText: 'Inclua o código de país PT +351 antes do número de telefone', }, { countryCode: 'HR', placeholder: '+385 00 000 0000', helpText: 'Uključite HR pozivni broj države +385 prije telefonskog broja', }, { countryCode: 'SI', placeholder: '+386 00 000 000', helpText: 'Vključite SI kodo države +386 pred telefonsko številko', }, { countryCode: 'IS', placeholder: '+354 000 0000', helpText: 'Láttu IS landsnúmer +354 fylgja á undan símanúmerinu', }, { countryCode: 'LU', placeholder: '+352 000 000 000', helpText: 'Incluez le code pays LU +352 avant le numéro de téléphone', }, { countryCode: 'MC', placeholder: '+377 00 00 00 00', helpText: 'Incluez le code pays MC +377 avant le numéro de téléphone', }, { countryCode: 'AD', placeholder: '+376 000 000', helpText: 'Incloeu el codi de país AD +376 abans del número de telèfon', }, { countryCode: 'JE', placeholder: '+44 0000 000000', helpText: 'Include the JE country code +44 before the phone number', }, { countryCode: 'IM', placeholder: '+44 0000 000000', helpText: 'Include the IM country code +44 before the phone number', }, { countryCode: 'GG', placeholder: '+44 0000 000000', helpText: 'Include the GG country code +44 before the phone number', }, { countryCode: 'AL', placeholder: '+355 00 000 0000', helpText: 'Përfshini kodin e vendit AL +355 para numrit të telefonit', }, { countryCode: 'SM', placeholder: '+378 0000 000000', helpText: 'Includere il prefisso internazionale SM +378 prima del numero di telefono', }, { countryCode: 'FO', placeholder: '+298 000000', helpText: 'Inkluder FO landekode +298 før telefonnummeret', }, { countryCode: 'MT', placeholder: '+356 0000 0000', helpText: 'Include the MT country code +356 before the phone number', }, { countryCode: 'LI', placeholder: '+423 000 0000', helpText: 'Fügen Sie vor der Telefonnummer die LI-Ländervorwahl +423 ein', }, { countryCode: 'GI', placeholder: '+350 000 00000', helpText: 'Include the GI country code +350 before the phone number', }, { countryCode: 'MD', placeholder: '+373 00 000 000', helpText: 'Includeți codul de țară MD +373 înaintea numărului de telefon', }, { countryCode: 'HU', placeholder: '+36 00 000 0000', helpText: 'A telefonszám előtt adja meg a HU országkódot +36', }, { countryCode: 'NZ', placeholder: '+64 00 000 0000', helpText: 'Include the NZ country code +64 before the phone number', }, { countryCode: 'ME', placeholder: '+382 00 000 000', helpText: 'Uključite ME pozivni broj države +382 prije telefonskog broja', }, ]; if (!countryCode || typeof countryCode !== 'string') { return mockPlaceholders[0].helpText; } const selectedHelpText = mockPlaceholders.find(function(item) { return item && item.countryCode === countryCode; }); return selectedHelpText ? selectedHelpText.helpText : mockPlaceholders[0].helpText; } function setDefaultHelpText(countryCode) { const helpTextSpan = 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: false; var shouldAppendCountryCode = smsNotRequiredRemoveCountryCodeEnabled ? isRequired : true; var phoneInput = document.querySelector('#mce-' + fieldName); if (phoneInput && defaultProgram.countryCallingCode && shouldAppendCountryCode) { phoneInput.value = defaultProgram.countryCallingCode; } displayFlag?.addEventListener('click', function(e) { dropdown.focus(); }); dropdown?.addEventListener('change', function() { const selectedCountry = this.value; if (!selectedCountry || typeof selectedCountry !== 'string') { return; } const flagSpan = displayFlag?.querySelector('#flag-emoji-' + fieldName); if (flagSpan) { flagSpan.textContent = getCountryUnicodeFlag(selectedCountry); flagSpan.setAttribute('aria-label', sanitizeHtml(selectedCountry) + ' flag'); } const selectedProgram = window.MC?.smsPhoneData?.programs.find(function(program) { return program && program.countryCode === selectedCountry; }); var smsNotRequiredRemoveCountryCodeEnabled = true; var smsField = Object.values({"EMAIL":{"name":"EMAIL","label":"Email Address","helper_text":"","type":"email","required":true,"audience_field_name":"Email Address","merge_id":0,"help_text_enabled":false,"enabled":true,"order":0,"field_type":"merge"},"FNAME":{"name":"FNAME","label":"First Name","helper_text":"","type":"text","required":false,"audience_field_name":"First Name","enabled":false,"order":null,"field_type":"merge","merge_id":1},"MMERGE2":{"name":"MMERGE2","label":"Second Name","helper_text":"","type":"text","required":false,"audience_field_name":"Second Name","enabled":false,"order":null,"field_type":"merge","merge_id":2},"MMERGE3":{"name":"MMERGE3","label":"Company Name","helper_text":"","type":"text","required":false,"audience_field_name":"Company Name","enabled":false,"order":null,"field_type":"merge","merge_id":3},"MMERGE4":{"name":"MMERGE4","label":"Job Title","helper_text":"","type":"text","required":false,"audience_field_name":"Job Title","enabled":false,"order":null,"field_type":"merge","merge_id":4},"SIGNUP":{"name":"SIGNUP","label":"Signup form location","helper_text":"","type":"text","required":false,"audience_field_name":"Signup form location","enabled":false,"order":null,"field_type":"merge","merge_id":5},"MMERGE6":{"name":"MMERGE6","label":"Image URL","helper_text":"","type":"imageurl","required":false,"audience_field_name":"Image URL","enabled":false,"order":null,"field_type":"merge","merge_id":6}}).find(function(f) { return f.name === fieldName && f.type === 'smsphone'; }); var isRequired = smsField ? smsField.required : false; var shouldAppendCountryCode = smsNotRequiredRemoveCountryCodeEnabled ? isRequired : true; var phoneInput = document.querySelector('#mce-' + fieldName); if (phoneInput && selectedProgram.countryCallingCode && shouldAppendCountryCode) { phoneInput.value = selectedProgram.countryCallingCode; } updateSmsLegalText(selectedCountry, fieldName); updatePlaceholder(selectedCountry, fieldName); updateCountryCodeInstruction(selectedCountry, fieldName); }); } document.addEventListener('DOMContentLoaded', function() { const smsPhoneFields = document.querySelectorAll('[id^="country-select-"]'); smsPhoneFields.forEach(function(dropdown) { const fieldName = dropdown?.id.replace('country-select-', ''); initializeSmsPhoneDropdown(fieldName); }); });

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