Free ICT Europe provides freedom to choose
4 April 2014 | 0
Free ICT Europe is a new alliance of independent enterprise ICT operators in Europe with the goal of providing greater freedom for organisations in choosing their ICT service partners.
A founding member of the group is Irish provider of third-party maintenance for IBM technology, Origina.
“Our goal,” said Tomás O’Leary, CEO, Origina, “is to ensure that all users of enterprise ICT have the freedom to choose their service provider, with fair and reasonable availability of parts, patches, diagnostics and license information as well as open and free transferability (buying and selling) of hardware and licenses without unreasonable restrictions”.
Free ICT Europe has been founded on the principle of freedom of choice for buyers of enterprise ICT, the alliance stated. The alliance aims to bring together the independent enterprise ICT aftermarket chain under the banner of “Freedom to Support, Repair and Resell” and is open for third party maintainers, software support organisations, ICT brokerage resellers, spare parts suppliers, rental and leasing companies to join.
According to O’Leary, there was much frustration among organisations in the industry when it came to ICT support in certain areas.
“We urge all those organisations who want to ensure that choice remains a key part of their decision process, both by whom and how their ICT assets are maintained, to also join this group,” said O’Leary.
“By creating this group, representing businesses from every European country, we expect to have a body that can raise any issues concerning the free provision of service and ensure that customer choice continues to be on the agenda of the European ICT marketplace. Without this, the potential cost to the public and businesses across Europe is upwards of €20 billion per annum in additional fees and costs”.