Homewatch CareGivers (HCG) has spent EUR*100,000 on a new ICT solution by independent consulting and technical services company IT Force.
IT Force designed and installed a new network environment incorporating Microsoft SBS for Homewatch’s central support office. The solution also includes the design and installation of a fully integrated voice communications system based on Cisco IP telephony which will cut the cost of calls to and from operational units.
Once the new network and IP telephony system are in place, IT Force will manage the infrastructure day-to-day.
The business venture is headed by HCG CEO Brian Mahony. It will provide home assistance, personal assistance and minor medical care services, particularly to the elderly who want to live at home rather than in a nursing home.
Mahony said the firm’s growth plans include setting up nationwide operational units. “These units are the backbone of our operations and the way we administer assistance and care services.”
IT Force provides remote support and monitoring of the IT infrastructure from a custom built service desk in Dublin.
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