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  • Wed
    09
    Oct
    2019
    Fri
    11
    Oct
    2019

    ITIL 4 Foundation


    New Horizons


    ITIL is the world’s leading best practice framework for implementing IT Service Management. ITIL version 4 introduces IT Service Management through the lens of a Service Value System (SVS), which provides a holistic end-to-end view of how to successfully contribute to business value, and also how to leverage concepts from models such as Lean IT, Agile, DevOps and Organisational Change Management.

    This foundational course immerses you in the guiding principles, dimensions, and practices of ITIL 4.

    More details click here: https://www.nhireland.ie/training-and-certifications/course-outline/id/1035991964/c/itil-4-foundation


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