Decision-makers say innovation potential of AI outweighs security concerns
More than half (53%) of AI/IT decision-makers think the innovation potential of artificial intelligence outweighs the security concerns, according to a survey by Censuswide on behalf of Climb Channel Solutions.
The poll of 600 professionals in large enterprises across Ireland, the UK and Germany – a similar proportion (54%) found widespread concern about the security of AI tools, with respondents in Ireland being the most concerned (60%).
Overall, 56% of AI/IT decision-makers think organisations that use AI are more vulnerable to cyberattacks and breaches, with the top security concerns related to AI usage found to be data privacy/security (36%), regulatory compliance (33%), and bias/discrimination (30%).
Despite these worries, more than a third (36%) of companies did not have a policy in place to promote safe AI use and 39% of AI/IT decision-makers did not think their organisation had defined what data is suitable to be input into AI tools.
The research also found that while 55% of respondents were aware of the compliance requirements around AI use, 40% did not think their organisation’s AI strategy would be compliant with the EU Act.
In a similar vein to the innovation versus security risk finding, more than half of respondents (57%) believed the sustainability opportunities of AI outweighed the associated risks, and toughly the same number (56%) agreed that AI could help meet ESG requirements/efforts.
A similar number said AI could sustainability decision-making and that organisations were likely to increase their investment in AI-driven sustainability initiatives over the next three years.
Brian Davis, VP of sales, UK & Ireland, Climb Channel Solutions Ireland, said: “When it comes to AI, the potential for innovation needs to be balanced against security implications and environmental impacts. Whilst our research indicates a shift in mindset, with organisations acknowledging that the reward outweighs the risk, processes need to be put in place to support not only successful but safe and sustainable AI use.
“To address the multi-dimensional challenge of AI, companies need to identify use cases and acquire new skills. That’s why we launched the Skyward Project, a programme for channel partners which offers training through the Climb AI Academy and provides access to a powerful platform to support and scale implementation. The AI journey can be somewhat uncertain, but it’s certainly one worth taking given that the benefits towards business objectives and ESG goals are both apparent and transformative.”
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