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Duncan Tait, SEVP, head, EMEIA and Americas, Fujitsu

17 November 2016

Tait said that Fujitsu was making significant investments in these key areas, to transform both internally and in what it offers to customers, to allow them to embark on their own path of digitalisation.

Fujitsu would, said Tait, invest around €5 billion in next two years in cloud, analytics centres and digital acquisitions, as well as in people and skills. A key part of this effort, said Tait would be co-creation with partners, to broaden the scope of innovation.

Confidence in change
Tait said that Fujitsu had at the heart of its transformation, several aspects that would instil confidence for successful outcomes. He said its human-centred approach with a deeply-embedded co-creation culture, backed by a broad partner ecosystem providing access to technologies, skills and resources would allow the company to succeed in its own transformation ambitions, while providing better technology, services and products to its customers too.

Tait pointed to Fujitsu’s MetaArc, a blend of solutions, services and partners that enables customers to “digitalise with confidence”, as well as the new suit of security products, as indicators of progress and success in implementation of this approach, all of which were delivering “responsiveness at scale”.

Digitalisation does not just mean better business outcomes and performance, but brings profound change all round, said Tait, and can help us deal with growing global challenges.

New deals
Fujitsu also used the forum to announce new business.  The company is extending its relationship with tyre giant Bridgestone, in the form of a multi-million euro to provide extensive infrastructure services. The deal will see the two take a co-creation approach to customise service delivery of IT infrastructure and application services. The deal includes service desk, on-site and remote support for IT workplaces and equipment, managed print services, service integration, plus application hosting and operations.

Another deal is with the US provider of two-way radio wireless communications equipment and solutions, BearCom. The company will use Fujitsu GlobeRanger’s iMotion IoT platform to track, record and manage 25,000 rental assets. In the implementation, RFID tags and readers replace time-consuming barcode scans to improve inventory management including customer check-in and check-out and asset tracking between locations. The IoT solution will expedite processing times, improve customer service, contributing to BearCom’s competitive advantage.

Fujitsu also announced a four-year contract with utility company, EDP, to transforms business operations and to provide multi-lingual global service desk across 12 countries, supporting 12,000 employees around the globe. Fujitsu was also awarded Central Device Management services contract for EDP employees.

 

 

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