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| Smooth operation | |
| “Customers decide to partner with a solution provider to manage all its ICT as they want greater business agility through cloud service offerings, whilst ensuring that IT operations and delivery run smoothly, despite the growing complexity of the environment” |  Trilogy: Rob Paddon, solutions director |
| The benefits of cloud computing are well known and enterprise cloud services are being shaped by customer demand for more cloud-based, on-demand capabilities in order to focus on rapidly growing their core business.Customers decide to partner with a solution provider to manage all its ICT, including their secure cloud environment, as they want greater business agility through cloud service offerings, whilst ensuring that IT operations and delivery run smoothly, despite the growing complexity of the IT environment. These services include designing and building a virtual cloud infrastructure that will scale as the business evolves. Ensuring the platform supports all high-end applications and is deployed in a secure cloud environment. Ensuring various business systems can be upgraded easily and the ICT infrastructure is stable and capable of expanding quickly and easily.Support is another enterprise cloud service that is greatly in demand in Ireland and customers want a partner that can provide unique managed services that enhance their capabilities. Layering other services, such as Messaging, Collaboration and Mobility on the cloud platform are popular requirements.Trilogy designs and delivers ICT solutions to meet organisations’ strategic business needs, followed through with leading edge managed services and 24/7 support. | |
| Differentiated service | |
| “There is no-one size fits all — be that public or private cloud and therefore increasingly we see customers mixing public and private cloud services based on their differentiated service and security needs” |  Ward Solutions : Pat Larkin |
| Ward Solutions has been working with clients for more than 15 years providing them with information security services. During that time we have been a part of our clients’ journey towards enterprise cloud based services. Here are some of the trends we see:Security is front and centre As more enterprise applications move to the cloud, the issue of information security moves to the forefront of the executive agenda. As customers, employees and partners demand more online services the challenge of protecting businesses’ critical information assets magnifies.Many of our clients chose to partner with an expert in the information security area, companies like Ward, who are 100% focused on information security with highly skilled team who are at the leading edge of information security.Public versus Private There is no-one size fits all — be that public or private cloud and therefore increasingly we see customers mixing public and private cloud services based on their differentiated service and security needs.For those businesses with applications most suited to a private cloud or hybrid cloud combinations we see a growing demand for full end-to-end managed security services, from design and build of these private and hybrid cloud combinations through to the running of the environment and ongoing secure release of business applications and services. Outsourcing security as a managed service to an experience provider is a growing trend which is proving to be a smart business strategy for many enterprises in Ireland.
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