Apple investigates exploding iPhone reports

Life

19 August 2009

Apple is investigating media reports that iPhones have exploded in Europe, according to the European Commission.

Apple says it is aware of the media reports, which include a case in which a teenager in France said he was slightly injured when his iPhone made a hissing noise and shattered, but did not comment on any contacts with the commission.

“Apple have come back to us … and what they’ve said to us is that they consider these are isolated incidents. They don’t consider that there’s a general problem,” commission spokeswoman Helen Kearns told a news briefing.

“They’re trying to get more information on the specific details of those incidents (reported in the media) and they will do tests as necessary to investigate the possible cause,” she added.

Apple did not comment on the commission spokeswoman’s remarks, though a spokesperson for Apple Europe commentated, “We are aware of these reports and we are waiting to receive the iPhones from the customers. Until we have the full details, we don’t have anything further to add.”

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