Doctor with folded arms

AI-powered remote assessments to save time on cancer diagnoses and reduce cost of treatment

Conversational AI solution enhances patient communication and supports remote care delivery
Life
Image: Karolina Grabowska via Pexels

9 July 2025

Irish company eAltra is creating cost and time savings in pre-chemotherapy assessments using cutting-edge conversational AI technology.

Originally developed as a research initiative in Research Ireland’s Adapt Centre and now an Enterprise Ireland HPSU-funded company, eAltra’s benefits were achieved through a collaborative innovation study led by Health Innovation Hub Ireland (HIHI) with Tallaght University Hospital (TUH). eAltra’s AI platform allows patients to complete chemotherapy toxicity assessments remotely, streamlining patient care and saving vital healthcare resources.

Cancer remains a critical public health challenge in Ireland, with 42,000 new diagnoses each year. Pre-treatment assessments are standard, but the traditional in-person model often leads to unnecessary patient travel, costs and rescheduling. EAltra offers a conversational AI solution that enhances patient communication, reduces administrative burden, supports remote care delivery and enables data-driven quality improvement. EAltra represents a major step forward in delivering patient-centred, efficient, and sustainable oncology care.

 

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The results of a six month HIHI study with TUH haematology department found that eAltra’s pre-appointment remote assessment, completed in under six minutes, reduces unnecessary travel and optimises appointment scheduling – timed chemo production ensures treatment is ready when a patient arrives, eliminating wait times by up to two hours. Patients overwhelmingly agreed that the tool was easy to use and clearly explained the process, improving engagement and experience.

For care teams the implementation of eAltra generates a minimum productivity gain of 3.5 hours per treatment day, saving 20 minutes per patient. Critically, 98% agreement was achieved between the chatbot and current gold-standard nurse-led assessments, ensuring quality care delivery.

From a budget management perspective, a typical hospital setting treating 200 patients annually, gains per nurse from eAltra amount to €27,300 annually, doubling to €55,000 with two clinical nurse specialists – a major cost saving for departments managing systemic anti-cancer therapy.

EAltra adheres to HL7 protocols and is fully interoperable with national health IT systems including the National Cancer Information System, Cerner/Oracle Health, and EPIC platforms.

Finally, the study found that by offering remote care, eAltra reduces patient travel and supports a lower carbon footprint for healthcare services. With 5% of all travel globally attributed to healthcare, digital platforms can reduce this through remote engagement, reducing emissions. The transition to digital documentation also reduces paper use and waste, delivering clear environmental benefits.

Denis Roche, founder and CEO eAltra, said: “The clinical access, study design support and pilot management they have provided has contributed to our product development and market positioning. We are hugely ambitious for eAltra both at home and abroad and the HIHI pilot result provide significant evidence of efficacy, useability, impact and patient satisfaction.”

Eimear Galvin, HIHI Dublin Manager, said: “We know that AI is reshaping healthcare. These study results show that eAltra improves patient care, provides cost savings and increases productivity by streamlining processes and minimising delays in systemic anti-cancer therapy, in this case chemotherapy. By enabling remote assessments just 24 hours pre-appointment, unnecessary travel and associated costs are eliminated, ensuring timely rescheduling when required. Timed chemotherapy production aligns drug preparation with patient arrival, reducing wait times by up to two hours and optimising pharmacy workflows.”

TechCentral Reporters

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