Enterprise video comms need security and granular control, argues Yorktel’s Dunne

Brian Dunne, Yorktel

Consumer level controls are inadequate for enterprise needs

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10 February 2016 | 0

Analysts, media and other pundits forecast widespread adoption of video communications for businesses and governments in 2016. When executed properly, video collaboration enables previously unattainable productivity and efficiencies; team members around the world are empowered to collaborate and visually engage one another with simplicity and ease.

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Despite the many significant benefits of video communications to enterprises, substantial hurdles to its adoption are still faced. These include complexity, interoperability and quality of service (QoS); business practices must be adapted to overcome these barriers. Employees expect to connect from their own devices, on various operating systems, and in settings not always designed for secure communications.

Yorktel is one of the top three managed video conferencing providers in the world, trusted by multinational enterprises and governments, in 84 countries for over 30 years. With a presence in Ireland since 2007, initially as First Connections and later acquired by Yorktel in 2012.

Frost & Sullivan noted that Yorktel stands out from competitors due to the flexibility of its solutions and keen awareness of the challenges facing today’s global enterprises. This enables implementation without the capacity or endpoint restrictions that have traditionally thwarted video communications adoption.

To meet the requirements of an increasingly global, atomised workforce in desperate need of real-time communications and productivity, Yorktel developed Univago, a new cloud-based videoconferencing service for the enterprise, which recently launched in Ireland. It is not only user friendly, but also secure and cost effective. Successful companies in the twenty first century need to be agile, nimble and innovative and part of this is enabling employees to work how they need — work is an activity, no longer just a place to go. Being able to connect to your team, customers, suppliers wherever they are located and however they are connected will increase productivity exponentially.

Consumer apps like Google Hangouts are great for families and friends, but provide neither the professional image nor the reliability necessary for secure business communications. Where these tools really fall short for enterprise use is control. They have a nominal level of security and little or no interoperability with other platforms. In an enterprise setting, these consumer applications will quickly devour bandwidth which is necessary for other business tasks.

“Where consumer tools really fall short for enterprise use is control. They have a nominal level of security and little or no interoperability with other platforms. In an enterprise setting, these consumer applications will quickly devour bandwidth which is necessary for other business tasks”

Univago eradicates these problems; the service is designed to natively facilitate communication between existing conference rooms and the most widely used telecommunications platforms such as SIP, H.323, Microsoft Lync and Skype for Business, WebRTC and telephone. Mobile and PC client solutions are included as part of the service, further expanding usability.

Residing within Yorktel VideoCloud, Univago supports a variety of deployment architectures and drastically reduces bandwidth consumption and bottlenecking that result from large-scale video usage forced to use the Internet. In addition, as a self-service, subscription based offering, Univago is flexible and simple to adjust over time, allows customers to control costs, manage usage through its admin portal, and scale with future growth, eliminating the need for capital expenditures in hardware that may soon be obsolete.

Unlike other cloud services, Univago offers a choice of either using the public Internet, establishing a private secure connection to Yorktel’s global data centres or to deploy Univago within their network to fully maximise the performance and experience of the service.

A properly designed unified video communications and collaboration system must be devoid of complexity and provide both the quality, simplicity and security necessary for business.

Put simply, Univago is the solution for flexible enterprise productivity.

 

Brian Dunne is country sales manager Ireland with Yorktel

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