Blogs | BILLY MACINNES:
At a time when there is a growing emphasis on IT moving from a Capex to Opex model and the associated benefits it brings for customers in these cash-straitened times, I was brought up short by a comment made in passing during a recent phone conversation that seemed to spin the prevailing orthodoxy on its head.
Cloud computing, managed services and managed print services (MPS) are all touting the benefit of longer term relationships and a shift away from the transactional model to a contract-based, recurring revenue one. Channel partners are being encouraged to adapt their business models to reflect this shift so that they don't get left behind when the mass conversion to the subscription-based model occurs.
There's no doubt this trend is happening but it's also fairly obvious that it isn't happening for everyone and it might not happen for everyone any time soon. Which brings me back to my conversation. We were talking about the adoption of MPS in SMEs, in particular, and the fact that for many it might not make sense for a number of reasons.
First off, there's the issue of print volumes. Some of these businesses and organisations just might not generate enough page p...