ConverCon’s Paul Sweeney on why CX is the new UX

Paul Sweeney, Convercon
Paul Sweeney, Convercon

A look beyond chatbots and another piece of beloved tech bites the dust

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12 May 2017 | 0

TechRadio Niall Kitson and Dusty RhodesThis week Niall goes to the Science Gallery for the first ConverCon and meets with organiser Paul Sweeney to talk about how websites will start acting more like digital assistants. Back in the studio we round up the headlines of the week, including the demise of the humble pager.

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Show notes:
The end of the pager
How ‘Russia’ tried to hack the French presidential election
Snap gets a healthy dose of reality with its first post-IPO results

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