Auxilion to offer cloud support
I.T. Alliance Group invests €1m in new cloud subsidiary
Tech4Biz | 12 Jun 2012 :
Auxilion is a new cloud computing subsidiary of the I.T. Alliance Group which will target Irish and international small and medium sized enterprises (SME) requiring cloud computing support.
A €1 million investment from I.T. Alliance Group will see the subsidiary provide virtual support services globally from a custom built contact centre in Dublin. Auxilion, which already employs 10 people, will operate independently of the parent group while also supporting its cloud computing needs.
"The cloud computing market is booming and there will be global demand for support services on top of this," said Phillip Maguire, CEO, I.T. Alliance Group. "Global Industry Analysts has forecast that the cloud computing services market is projected to reach $127 billion by 2017. This is being driven by enterprise mobility, the need for business continuity and increasing implementation of cloud computing strategies by SMEs across the world."
The Auxilion support agents will work virtually using Microsoft technology, according to a launch statement, and the subsidiary has signed an agreement with Microsoft to use its Windows Azure cloud platform to power the service.
"This is a great example of an indigenous Irish company looking to leverage the global boom in cloud computing," said Paul Rellis, managing director, Microsoft Ireland. "Auxilion is leveraging the latest in Microsoft Cloud technology to bring an innovative cloud support service with a global market potential to fruition."
"Following 12 months in Research & Development, we have implemented the latest stack of Microsoft technology, including Microsoft Windows Azure, Lync, Dynamics CRM and SharePoint. Our R&D team has devised a way to power next-generation virtual support services. We have identified a gap in the global market for support services and have now commercialised the new offering following this €1m investment," said Maguire.